how remove grey box in icons caused from Nortons backups

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how remove grey box in icons caused from Nortons backups

(8 posts)

Started 2 weeks ago by helasan
Latest reply from LH
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helasan

Member

Posts: 3

Norton's file backup has caused an annoying grey box with a slash in it- on my icons. I can't figure out how to remove it, and revert back to normal icons. Any suggestions?

Posted 2 weeks ago #

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Moderator

Posts: 7482

Hi helasan. Navigate to here, and delete the iconcache.db
C:\Users\your user name\AppData\Local\IconCache.db

Then reboot the machine.

Posted 2 weeks ago #

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whs

Member

Posts: 10348

http://www.vistax64.com/tutori.....build.html

Posted 2 weeks ago #

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helasan

Member

Posts: 3

I followed instructions, very well explained. Restarted hp vista laptop, annoying grey box left corner of icon with / in box, still there.

Posted 2 weeks ago #

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Moderator

Posts: 7482

helasan. Could you post a screenshot of the icons please.

Posted 2 weeks ago #

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helasan

Member

Posts: 3

my first posting, so hope this works for image link of icon screenshot

Posted 2 weeks ago #

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Moderator

Posts: 7482

It didn't but it does now :). Um weird. I might have an idea, but it's my bedtime. Will investigate in the morning.

Posted 2 weeks ago #

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Moderator

Posts: 7482

Look in Norton's file backup settings, and see if you can find a "Backup Status Indicators" box to uncheck.

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how remove grey box in icons caused from Nortons backups

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