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How do you fix the "0x8007007e" error?

(4 posts)
  • Started 5 years ago by confidentram
  • Latest reply from kodakmak
  • Topic Viewed 5898 times

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Posted yesterday 
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confidentram
Posts: 1

Very frequently, I get the following message, "Unhandled exception has occuredin your application. If you click Continue, the application will ignorethe error and attempt to continue. If you click Quit, the application will close immediately. Unbale to load DLL 'hppatusg01.dll'. The specific module could not be found (Exception from HRESULT. 0x8007007E)".

Posted 5 years ago
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Straspey
Posts: 556

Do you have an HP computer or HP printer ?

hppatusg01.dll is an HP driver and, from what I can discern from doing a search, the error message is caused by the fact that either the driver is not installed on your machine or it's in the wrong place and the computer can't find it.

Search for it to see if the driver exists somewhere on your computer.

If you find it somewhere on your computer, then un-install it, re-boot and re-install it.

If you can't find the driver, then try downloading and installing it from the HP website, or install it from the disc that came with your HP hardware.

Hope this helps.

Posted 5 years ago
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StringJunky
Posts: 2454

You could try going back to a point before the problem happened with System Restore and choose a date, if there is one available. Type 'System Restore' in the Start > Search box and click on that.

Failing that you could click on Start > Search and type 'Command' which will link to Command Prompt. Type this command and leave it to run: 'sfc /scannow ' Press Enter. Note the space between 'c' and '/'.

Tony

Posted 5 years ago
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kodakmak
Posts: 68

This could be from corrupted registry... You might try (crap-shoot) using cCleaner and run the registry cleaner. This may help.

Posted 5 years ago
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