some time ago my father-in-law bought a new computer (Vista) for our kids. After sitting in the box for 2 years (don't ask), I just now opened it up & tried to get it up & running. It boots up ok until the user profile dialog box, where it has someone else's name as User and a request for that user's password, and no other options. I'm guessing it must have been a store demo model, since we got it straight from the store (via dad-in-law) and I don't recognize the user name & definitely don't know the password. Any suggestions how I can get past the dialog box?
How do I get past the user profile & password on a new (used?) computer(5 posts)
Thanks for the response, but I can't get to Start / COntrol Panel, much less any User Account setting or administrator dialog box. When I startup the first window I get is a User Account screen, with the only user option being Cathy (don't know who she is / was). This account requires a password, so I can't get past it.
My father-in-law was known as a creative bargain hunter, so it's no surprise that this computer isn't exactly new, although he bought it at a major store (hence the assumption it was a demo & user account & password was setup then). Is there some way to interupt the bootup process prior to starting windows, and changing the user account settings then?
have heard that you can pass through that windows administrator password by booting with use a XP Live cd to access the registry and try to find and decode the password. But i guess its not practical since you don't have files yet in that pc. why not reformatting it to get rid of that password? Its a lot easier than trying to crack that password, i think! hope it helps...
ken, I suggest that you try a factory reinstall. You might be able to access a factory restore utility during bootup with a hotkey. What is the make and model of the system? Different manufacturers use different hotkeys.
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