I bought a new printer and it was working fine, then it just went through the motions, but there was no ink on the paper. I hooked up another printer that was working fine before it put it away, I put in a new ink cartridge, and it did the same thing, no ink on the paper. I called Canon, they remotely accessed my computer and told me that the printer drivers were not working and that I had a virus.
I don't understand how I can have a virus when I have Norton Antivirus free from Comcast; SpeedMaxPC; CCleaner and SuperAntiSpyware that I run very often. And they all say everything is fine.
Canon wanted $100 to $139 to fix the virus problem and Norton wanted over $100 without even looking to see if I really had that problem or not. I've been ripped off so many times, I don't believe any of them anymore.
After the two printer problems, I noticed that my Jing capture thing is gone and when I tried to unload my camera, that would not work either. As far as I can tell, everything else works.
Do you have any ideas what I can do? Thanks. Pat