You can't get to this. The last cbs.log will say "access denied". But if you want to try, open C: (in Computer) and go down the line Windows > logs > etc.

@whs, it works fine for me. Opens in notepad

Ok lighthouse, I never tried the Notepad trick. But ulyy1 apparently sees nothing. Or did I get that wrong and ulyy1 meant the filetype in Properties?

It's not letting me post the findings i guess the file is to big. what i ment is the properties for both music and pictures say nothing it's all blank in the start menu but the folders for the music and the pictures have the right descriptions on them

Sorry, a man has to eat. Did you see anything unusual or significant in those files?

No i couldn't understand what i was looking for massive file did you understand about the properties thing

Try the old "Restore default" in Start Properties (Location Tab).
PS, Are there any Periods and Commas on your keyboard?

Right click on the Start orb (the color ball in the left bottom corner) > Properties > Start Menu > Customize, and see whether both Pictures and Music are marked as "Display as a Link"

I think some registry entry got mucked up. But I don't know how to fix it. We may have to try the restore route. Do you remember when the trouble started - the exact date?

I don't think starting from scratch with the folders will help. Eventually we'll be back with the problem.