(Solved) - Help!! PC Settings screen!(26 posts)
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I can get to the Control Panel and use lots of stuff in it - changing programs, personalize. What doesn't work is the User Accounts part of it. I can't change User Accounts' names, pictures, manage a new one, change a password. Those particular links in the CP don't work; when I click on them, nothing happens.
I was not able to find my product key using that downloadable program. :( It gave errors while installing, saying I needed to have Admin privileges (yet I'm logged into my Admin account??)
I can access Recovery or I'll read the Refresh tutorial again. I'll do that then.
Suggest you use the HP recovery and let it reinstall windows and all the apps. Your recovery key should be F11. It will wipe the windows partition out and reload it all. If the issue presents itself again, then take it back to the store. I also say make the first account you setup a local account and not a Microsoft account.