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(Solved) - Problem removing file.

(5 posts)
  • Started 1 year ago by richmondreb
  • Latest reply from richmondreb
  • Topic Viewed 941 times

richmondreb
Posts: 348

Hi gang,

I hope you all had a great Christmas & New Years, now for my 1st easy question for 2013.
I want to remove something but, when I click on it in the Control Panel, it tells me;

ERROR
Messages file "C:\Program Files\Inbox Toolbar\unins000.msg" is missing. Please correct
the problem or obtain a new copy of the program.

Leaving me to believe I tried to uninstall it before and did it 1/2 A$$, what do you think
or is there a way I can just delete it?? Please advise.........

Thanks,
Robin

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Robin, I have changed your Topic title.

Posted 1 year ago
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gedstar
gedstar
Posts: 521

You could just delete the folder and search the registry for entries of same and delete them too. Also search the C Drive and delete. Running CCleaner will give you the option to backup the registry before you do the above, just in case. Check for Add-ons in whatever browsers you use too.

http://www.piriform.com/ccleaner

Posted 1 year ago
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richmondreb
Posts: 348

@ Lighthouse,
Not a problem, I should have known better.

@ gedstar,
I don't know much about computers which means: All instructions must be in "MAJOR LAYMAN TERMS"!

Thanks,
Robin

Posted 1 year ago
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richmondreb
Posts: 348

@ gedstar,

I searched on the C Drive after one of the IT at work told me the extra step I needed to take,found it and deleted it!
I rebooted,checked the Control Panel to verify it was gone and "IT WAS"!!

Thanks for your help,
Robin

Accepted Answer · Posted 1 year ago
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