when I turned off my laptop ( windows 7 ) it said don't power off installing updates 1 of 14...... 24 hours later is still says the same and I don't know how to get behind it to turn it off. when I cut the power it goes until the battery runs out. when I start it again the same page comes up can't get beyond it. the little round thing is running all the time trying to do it. I am on broadband.