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How-To Geek Forums » Windows XP

Freezing, and I'm not talking about the weather

(14 posts)
  • Started 11 months ago by Dusty
  • Latest reply from raphoenix
  • Topic Viewed 405 times

Dusty
Posts: 19

I have a Compaq model # 6000 I think, 120 gig HD, 512mb RAM, O/S win XP home. this is the problem. after I boot up everything is fine then the system will freeze on me.or the screen will go black and you can't do anything. then it will restart and boot normally. sometime it will do it in just a minute other times it will take 5 or 10 minutes. but it will do one of the things I just said. I've tried updating the drivers on the the display adapters. nothing changed. If I boot in safe mode everything is fine and none of what i said will happen. but I don't want to have to use it in safe mode all the time. as you know you can't do a lot of stuff in safe mode. also this is what I'm afraid of. the Computer is six years old and it is now ready for the Old computer home. aka(Also Known As)the junk yard. is that what it is? it is just wore out and nothing can be done. BTW I have type this on my laptop the computer I'm having problems with is a desktop. thank you for any help.

Dusty

Posted 11 months ago #
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mpc104
mpc104
Posts: 286

have you thought about adding more ram 512mb isnt very much.ram is cheap. go to crucial.com let them scan your pc.they will tell you what you have and need.

Posted 11 months ago #
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Budohorseman
Budohorseman
Posts: 761

It sounds like it could be bad RAM. You should be able to check out the mini dump files that are left by the system (normally) during a crash then google the codes. Personally, it sounds like the RAM may be having some issues, the dump files will confirm or point to something else. Based on you system specs, I would just start saving for a new PC and only put in a minimum investment into your current one, just enough to let you get the data off of it and into a new one. Good Luck!!

Posted 11 months ago #
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ScottW
ScottW
Posts: 6609

Dusty, when you boot up to Windows, does it reboot every 5-10 minutes or so, or only once?

If the system runs without this hiccup in Safe Mode, then it may be a software problem and not the hardware dying of old age. Try a Diagnostic Startup boot. Open a Run box with Win+R, then enter "msconfig". The System Configuration Utility opens. On the first tab, "General", select "Diagnostic Startup". BTW, take not of whether it is currently set to Normal or Selective Startup for when you turn this function off. Click OK, then restart your system.

Diagnostic Startup will load only the basic drivers for video and networking, but no extras. If this runs without rebooting at the 5-10 minute mark, then there is definitely a software problem not a hardware one.

Posted 11 months ago #
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raphoenix
raphoenix
Posts: 5223

Dusty,

Your machine shipped with 512MB of memory and XP so I assume it ran well when newly purchased.
Suggest you (Clean Install the Operating System From Scratch) AND then do as (mpc104) suggested to inexpensively upgrade your computer.
The age of the your computer has (nothing) to do at all with with your issues as you have described.
Regards,
Rick P.

Posted 11 months ago #
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Dusty
Posts: 19

Thank you everyone for your help. raphoenix I reinstalled windows (clean) a week or so ago. to try and fix this problem. and what I said in this thread is what happen. so this problem has nothing to do with the age right? but do you think I should do it again? (Rereinstall Windows)Budohorseman where do I find the mini dump files. ScottW I'm going and try your suggestion now. one day I hope to be able to help you all.

Posted 11 months ago #
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Dusty
Posts: 19

I done what ScottW said and it still freezes. so that would mean that it is a hardware problem right?

Posted 11 months ago #
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raphoenix
raphoenix
Posts: 5223

Dusty,
Suggest you go through the machine and tighten, re-seat plus check all connections, cards, memory, etc...
This maintenance procedure may fix an (intermittent) hardware issue which is harder to diagnose.
Hardware normally doesn't deteriorate as such except for gross failures which are pretty easy to determine.
Ensure you have the Latest Bios Update, Clean Install XP and Install the Machine Drivers which shipped with the machine.
Also ensure you have ALL the MS Updates applied.
Don't load any other software until XP and the machine are 100% stable.
If you have changed any hardware since you purchased the machine, excluding the monitor, we need to know that also.
Post Back as to Results.
Regards,
Rick P.

Posted 11 months ago #
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Dusty
Posts: 19

@ raphoenix Thank you. I already had a monitor when I bought the computer. and it tore up and I replaced it with a flat screen one about three years ago. but I have never had any problems from it. BTW it is a 17' HP monitor. I will not have time to check and tighten everything till after Christmas. BTW Merry Christmas. and I'll not be able to do anything in the BIOS as I gave it a password and now I have forgot it. I have tried to figger it out for over six months now.
Dusty

Posted 11 months ago #
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raphoenix
raphoenix
Posts: 5223

Dusty,
When you go through the machine, make sure it is powered down and unplugged.
Remove the flat quarter size 2032 battery, for about 3-5 minutes and replace it with a new one.
This should clear the Bios password.
When you have completed the maintenance procedure, you will have to Re-setup the Bios upon your First Boot.
Happy Holidays to You and Yours,
Rick P.

Posted 11 months ago #
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Dusty
Posts: 19

Now I have a new problem after the splash screen. (compaq in my case) Win XP starts it's splash screen and then the screen goes black before it it done loading and then restarts. I was going to do what raphoenix said and I thought that I would try it one more time before I did and now this screen. is it still because of what you said? or is this a new problem? also the 2032 battery has my password to BIOS in it and replacing it will fix that right?

Posted 11 months ago #
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raphoenix
raphoenix
Posts: 5223

Dusty,
Sounds like a new problem HOWEVER before you can do anything, need to be able to get into Bios and set everything to Default so a couple of bucks for a new battery is very minor.
Regards,
Rick P.

Posted 11 months ago #
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Dusty
Posts: 19

I tell you this machine is crazy I went to device manager clicked on display adapters then click on drivers and changed my driver from Radeon 9000 to Radeon 9000 family (Microsoft Corporation) and now everything works it has gone past the 10 minute restart thing I think it is fixed. if it is it sure is odd. I don't know what happen. do ya'll have any ideas?

Posted 11 months ago #
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raphoenix
raphoenix
Posts: 5223

Dusty,
Read the COMPLETE thread top down again.
The answers are in thread.
Happy Holidays,
Rick P. :)

Posted 11 months ago #
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