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Firefox for Windows 8

(7 posts)
  • Started 1 year ago by nednimrod
  • Latest reply from Straspey
  • Topic Viewed 806 times

nednimrod
Posts: 3

I am having trouble using Firefox on my new computer which has Window 8.
Will someone please clue me in on what to do?
Thanks

Posted 1 year ago
Top
 
Santo
Santo
Posts: 1288

If you could explain what is the trouble, it will be easy for us to help you.

Posted 1 year ago
Top
 
ronniesonora
Posts: 919

Are you using this or an older version http://firefox-windows-8.en.softonic.com/

Posted 1 year ago
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Fhirkin9
Fhirkin9
Posts: 179

Backup your favorites and what not, then Uninstall what you have now. Then go get the latest version from mozilla directly.

Posted 1 year ago
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arthur30
arthur30
Posts: 7

which version of firefox are you using also what specific error are you getting try searching it in google may be you will find an answer

Posted 1 year ago
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nednimrod
Posts: 3

Sometimes when I click on an item it goes to it and then it jumps back to the bookmark.
I have tried 4 editions of Firefox.

Posted 1 year ago
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Straspey
Straspey
Posts: 556

The first thing to do in cases like yours is to try running Firefox in safe mode.

NOT Windows safe mode -- but Firefox's own safe mode.

This will temporarily disable all your add-ons, which can often be a cause of conflicts such as yours.

If you do not experience your problem while in safe mode, then you will need to figure out which add-on may be the culprit.

Have a look at the link below, which is Mozilla's basic troubleshooting guide to Firefox and will help walk you through a step-by-step procedure.

"Troubleshoot Firefox issues using Safe Mode"

http://support.mozilla.org/en-.....-safe-mode

Hope this helps.

Posted 1 year ago
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