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External harddrive help

(16 posts)
  • Started 1 year ago by batmann
  • Latest reply from batmann
  • Topic Viewed 373 times

batmann
Posts: 14

my external harddrive recently started having problems
whenever i try and connect it to my pc it loads but doesnt show any information
if i try and open it from explorer it hangs
the disk was completely healthy last month and i dont have any viruses
im wondering what the problem could be?
thanks :)

Posted 1 year ago
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whs
Posts: 17584

How does it show in Disk Management - Post a picture of DM.

Posted 1 year ago
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batmann
Posts: 14

its stuck at connecting to virtual disk service :(

Posted 1 year ago
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batmann
Posts: 14

it crashes when trying to open it in explorer but it shows the folder

http://imageshack.us/photo/my-.....ure2q.png/

Posted 1 year ago
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germ-x
Posts: 5310

Don't try to open it just open disk management in windows and see if your external disk is recognized and has a drive letter assigned to it

Posted 1 year ago
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batmann
Posts: 14

im trying but it wont open
its stuck here:
http://imageshack.us/photo/my-.....re3oo.png/
same problem on a different computer aswell, the driver installs and it shows at my computer but it wont open without crashing or load Disk Managment
thanks for your help :)

Posted 1 year ago
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batmann
Posts: 14

any other suggestions?

Posted 1 year ago
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warlock
Posts: 4100

What brand of HD is it might some help on their site.

Edit: thinking you might have unplugged it while still being written to.

Posted 1 year ago
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batmann
Posts: 14

is it possible this would happen if i didnt safely remove it?
i can here the hdd spin up and buffer when its plugged in but it doesnt seem to do anything else once its recognized in windows
it is a seagate goflex i dont think its under warrenty though :/

Posted 1 year ago
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warlock
Posts: 4100

That's what I'm thinking might have happened but, only you would know that. Check on the website from your HD and see if there is any support to help with your issue. May be, keep your fingers crossed just a software update.

Posted 1 year ago
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batmann
Posts: 14

i downloaded seagates diagnostic tools and it doesnt even recognicze the disc :(
thanks anyways im gonna try and take it to a tech shop

Posted 1 year ago
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warlock
Posts: 4100

Unless you really need it that bad wait for more replies. Your first post was only four hours ago.

Posted 1 year ago
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batmann
Posts: 14

sorry im legendarily patient :P
thanks i shall wait a bit more.

Posted 1 year ago
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raphoenix
Posts: 14920

Open an Administrator Cmd Prompt.

Type in:

diskpart <Tap Enter Key>

list disk <Tap Enter Key>

Post back Exactly what the screen shows.

Posted 1 year ago
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batmann
Posts: 14

its not loading
im guessing because its trying to read the drive and its not loading anything
http://imgur.com/wD2ZHIo
its stuck at launching diskpart
it launches perfectly fine when i disconnect the drive though :/

Posted 1 year ago
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batmann
Posts: 14

alright it loaded after a long while
http://imgur.com/BKw3s4u

Posted 1 year ago
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