Today I visited a friend and helped her with her computer. She also had an external hard drive that was infected with a worm and the computerpeople who had restored her computer about a year ago had put a notice on it and said the worm couldn't be removed.
I took a look today and it is a USB external harddrive of 250 GB, but it shows up as a CD drive of 14 MB and it is read only. Norton indicated it was Trojan.dropper and that Norton needed manual aid to remove the virus, because the file was read only.
I could not access the drive, because it is seen as a CD drive and hence deleting files is not possible.
Is there a way to save this drive? It has only been used for about two months and has been lying around for about a year disconnected for fear of the virus. It's a real shame:(