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External drive shows files but access denied when copying

(8 posts)
  • Started 2 years ago by Enthusiast
  • Latest reply from germ-x
  • Topic Viewed 1248 times

Enthusiast
Enthusiast
Posts: 566

I have an external 500GB Seagate drive that is recognized on the computer when I plug it in, however when I try to copy or open the files I get an access denied error message: Error copying file or folder, access denied. I am currently running a disk check on the drive.

What could be the problem accessing these files?

Posted 2 years ago
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Xhi
Xhi
Posts: 6298

If they were created on another computer there may be an Ownership problem. Simply right click the highest level folder and see if there is a "Take Ownership choice. If not you may have to do it the hard way giving your user permissions through the security tab in Properties.

Posted 2 years ago
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Enthusiast
Enthusiast
Posts: 566

I will look into that. It appears the person who used this drive before I got it used it with Vista. I am using it with XP.

Posted 2 years ago
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Xhi
Xhi
Posts: 6298

If you know what his user name was on the Vista system a last resort to try might be to create that name on the XP computer. Is it XP Pro or above or Home?

Posted 2 years ago
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Enthusiast
Enthusiast
Posts: 566

XP Pro.

Posted 2 years ago
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Xhi
Xhi
Posts: 6298

You sdhouled be able to do some things with Ownership then. Home did not have that capability.

Posted 2 years ago
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Enthusiast
Enthusiast
Posts: 566

Ok. In the middle of a lengthy chkdsk at the moment. I will try the ownership route after.

Thanks Xhi.

Posted 2 years ago
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germ-x
germ-x
Posts: 5310

go to my computer > click on the drive in question > rt click and scroll down to properties > open properties > click on security tab >check and see if your account has permissions, > if not then add.
You should not have to make another account.
Now if the previous user / owner has used some type of locking software (like locit) then you will need to get that info from him / her.

Posted 2 years ago
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