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(Solved) - Epson Printer Ink Pads

(3 posts)
  • Started 3 years ago by leofwen
  • Latest reply from whs
  • Topic Viewed 5564 times

leofwen
Posts: 1

My Epson Stylus S21 printer was working perfectly (about18months old) until i received an error message "The printer's ink pads are at the end of their service life. Please contact Epson support." I contacted Epson by e-mail and received an answer basically saying sorry my printer has broken down, do I want to buy a new one. (Never again an Espon) I know there is a fix for this problem at at http://www.epson.com/cgi-bin/S.....dsForm.jsp but the S21 is not listed as supported.

Help Please.

Ian L

Posted 3 years ago
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Bartman
Bartman
Posts: 1287

Hi leofwen. Welcome to HTG. My guess is that it will most likely cost you more to get
your printer fixed than buying a new one. Printers, like so many other products, have
planned obsolescence built into them.

Posted 3 years ago
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whs
whs
Posts: 17584

I would insist that Epson replace the darn thing. I had a similar problem with a Canon printer that was over 2 years old and they replaced it without charge - even paid the shipping of the broken printer.

Accepted Answer · Posted 3 years ago
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