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How-To Geek Forums / Windows 7

Easy Solve

(7 posts)
  • Started 2 years ago by tsmith777
  • Latest reply from Lighthouse
  • Topic Viewed 481 times

tsmith777
Posts: 881

I started the download from Comcast for their application Easy Solve which checks and troubleshoots the internet connection, during the download I got a pop up warning from SAS that it had detected a Trojan and to scan the system immediately, I did a full scan of SAS and it came up with O infections. Was this a false positive? It is a Comcast application so I wouldn't think it has a virus.

Posted 2 years ago
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Xhi
Posts: 6298

I would think everything was ok.

Posted 2 years ago
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tsmith777
Posts: 881

Thanks, Oren I also did a MSE and MalewareBytes scan and they both came up with no infections

Posted 2 years ago
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Lighthouse
Posts: 13598

Sounds ok then. Unless you want to do an online scan with one of the other well known ones. Panda, Kaspersky etc

Posted 2 years ago
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tsmith777
Posts: 881

Thanks, Lighthouse

Posted 2 years ago
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tsmith777
Posts: 881

That's the first time I have seen SAS give a false positive

Posted 2 years ago
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Lighthouse
Posts: 13598

It happens.

Posted 2 years ago
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