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(Solved) - DELL Studio 1555 start/power up problem.

(9 posts)
  • Started 1 year ago by Travis299
  • Latest reply from Travis299
  • Topic Viewed 2388 times

Travis299
Posts: 133

Tuesday, December 25, 2012 DELL Studio 1555 power up problem.
The 1555 with & without a battery will not power up & load the OS. Stops with the DELL logo and the bar under Studio about 2/3 of the way across. The only key that does anything is the ESC which brings up a screen with the start up info and “Press <F2> to enter SETUP” but none of the keys do anything at this point. Only thing I can do is power off the laptop & start again with the same results.

Posted 1 year ago
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Ruja
Posts: 230

You could try a static discharge. Power off your machine, unplug from AC, remove the battery, and press repeatedly the power button for 30 seconds. Then put the battery again in place and plug the computer to AC and see if the problem persists.

You could also try removing the CMOS battery (while unplugged and without battery) and repeat the process above to clear all BIOS settings, you may need to search for the service manual of your PC to see how to do this (I'll post link to it as soon as I find it).

EDIT: See here: http://support.dell.com/suppor.....#wp1179839
Be cautious when removing the battery, do not apply too much force.

Posted 1 year ago
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Travis299
Posts: 133

Same results after static discharge & will try a new CMOS 3VDC battery as soon as I can get one. Thanks for all of your help!!!!!!!!

Posted 1 year ago
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Travis299
Posts: 133

Replacing CMOS 3VDC battery had no effect and 1555 fails to start up with out being able to get to SETUP.

Posted 1 year ago
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Ruja
Posts: 230

Then I imagine a hardware component is damaged. You could try checking RAM. Do you have two RAM memory modules? Try using only one of them, remove the other as shown in the service manual (again unplugged and without battery):
http://support.dell.com/suppor.....#wp1180987

If it still does not work, then remove the other and set in place the one you removed first. If you only have one RAM module, place it in the other slot.

If this is not the problem then we will think of another things, although at this time I don't know what else you could try, maybe other people in forum can help you better.

Posted 1 year ago
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Travis299
Posts: 133

I have 2, 4GIG RAM modules & 1555 fails with either RAM module installed. With both modules removed the 1555 BEEPS and does not even load the DELL logo. CTL/ALT/DEL causes a restart but gets no farther than 2/3 of the way on the BAR at the DELL logo screen.

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

It looks like it is still under warranty. Have Dell fix it.

Posted 1 year ago
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Travis299
Posts: 133

Not under warranty. I am going to try a new/refurbished motherboard.

Posted 1 year ago
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Travis299
Posts: 133

1555 started working BUT I have no idea what the problem was.

Posted 1 year ago
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