Hi! I very recently upgraded to Outlook 2010. I'm loving it thus far, but one "issue" I'm having is driving me batty. In '07 I was able to customize the toolbar, adding (for example) Mark All As Read to it. I was able to then customize that further and leave it as an icon/symbol only and create a keyboard shortcut for it by inserting "&" in front of the letter I wanted to use (I used alt-k). I can't figure out how to do that in 2010. I am able to add a shortcut to the toolbar, but I can't find how to then create the keyboard shortcuts, and my fingers are always itching to do an alt-k.
Anyone have any ideas?
Thanks so much,
Erin

