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How-To Geek Forums » Windows XP

Computer Shuts-down On Its Own When.....

(14 posts)
  • Started 8 months ago by thedailychorus
  • Latest reply from GaardCeteru
  • Topic Viewed 1459 times


thedailychorus
Posts: 4

For some reason, when I use websites that have a lot of graphics and/or websites that have "drag & drop" features (gmail, yahoo) my computer starts to spin inside, really fast and then turns itself off. I work in the music industry so I have to listen to bands, constantly. When I turn on my iTunes on my computer, the same thing happens. When I watch videos off of YouTube, the same thing happens.

It's extremely annoying and it really hurts my day job activities. I bought an external drive to move some D drive files (because I only have 13% free space) but it has some kind of "recovery partition" on it so I can't even open my D drive.

I don't know much about computers so this is even more frustrating.

I have Windows XP and a Compaq. If anyone has any ideas, please let me know. Thanks!

Posted 8 months ago #
 
jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2519

it would be helpful if you listed the model # and you don't need to more around the d: drive since that is your system recovery

Posted 8 months ago #
 
mpc104
mpc104
Posts: 286

how much memory do you have?

Posted 8 months ago #
 
thedailychorus
Posts: 4

The model is a Presario V4000.

The reason why I thought I had to move D: drive files was because the clerk at Best Buy said that was the problem. I'm assuming I wasted my money on the external drive, then.

Posted 8 months ago #
 
thedailychorus
Posts: 4

I have zero clue how much memory I have. I seriously know how to turn the computer on, and thats it...haha.

Posted 8 months ago #
 
jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2519

here are the specs for it

General

Platform Technology
Intel Centrino
System Type
Notebook
Built-in Devices
Stereo speakers, Wireless LAN antenna
Width
14.1 in
Depth
10.2 in
Height
1.7 in
Weight
6.4 lbs
Notebook type
Mid-size laptops (6-7.5 lbs.)
Screen type
High-gloss/Anti-glare screen, Wide-screen
Wireless capabilities
802.11b, 802.11g

Processor

Processor
Intel Pentium M 760 / 2 GHz
Data bus speed
533 MHz
Processor features
Enhanced SpeedStep technology, Execute Disable Bit capability, Power-optimized processor system bus

Cache Memory

Type
L2 cache
Cache size
2 MB

RAM

Installed Size
1 GB / 1 GB (max)
Technology
DDR SDRAM
RAM configuration features
2 x 512 MB

Storage Controller

Storage controller type
IDE

Storage

Floppy Drive
None
Hard Drive
80 GB - 4200 rpm
Storage Removable
None
Hard drive type
Portable

Optical Storage

Type
CD-RW / DVD-ROM combo

Optical Storage (2nd)

2nd optical storage type
None

Card Reader

Card reader type
6 in 1 card reader

Display

Display Type
15.4 in TFT active matrix
Max Resolution
1280 x 800 ( WXGA )
Widescreen Display
Yes
Features
BrightView

Video

Graphics Processor / Vendor
Intel GMA 900
Video Memory
Dynamic Video Memory Technology 3.0 - 128 MB

Audio

Audio output type
Sound card
Audio output compliant standards
AC '97

Input Device(s)

Input device type
Keyboard, Touchpad

Telecom

Modem
Fax / modem
Max transfer rate
56 Kbps

Networking

Networking
Network adapter
Networking / Wireless LAN Supported
Yes
Wireless NIC
Intel PRO/Wireless 2200BG
Data link protocol
Ethernet, IEEE 802.11b, IEEE 802.11g, Fast Ethernet
Networking standards
IEEE 802.11b, IEEE 802.11g

Expansion / Connectivity

Expansion Slots Total (Free)
2 ( 0 ) x Memory, 1 ( 1 ) x ExpressCard - 34mm/54mm
Interfaces
4 x Hi-Speed USB - 4 pin USB Type A, 1 x IEEE 1394 (FireWire), 1 x Display / video - S-video output, 1 x Modem - Phone line - RJ-11, 1 x Network - Ethernet 10Base-T/100Base-TX - RJ-45, 1 x Headphones - Output - Mini-phone stereo 3.5 mm, 1 x Microphone - Input - Mini-phone 3.5 mm

Power

Power device form factor
External
Voltage Required
AC 120/230 V

Battery

Technology
Lithium ion
Installed Qty
1
Battery capacity
4400 mAh

Manufacturer Warranty

Service & support type
1 year warranty
Service & Support Details
Limited warranty - 1 year

Operating System / Software

OS Provided
Microsoft Windows XP Professional
Software
Sonic RecordNow! 7, Drivers & Utilities, InterVideo WinDVD 5, Apple iTunes for Windows

Posted 8 months ago #
 
jack7h3r1pp3r
jack7h3r1pp3r
Posts: 2519

also you may want to run a virus scan to see if that could be the problem and if you don't have one just ask and we will find you something that will work

Posted 8 months ago #
 
thedailychorus
Posts: 4

Well, the problem I'm encountering when I do run a deep-scan virus program is that the fan starts to spin, really fast within the computer, and shuts off.

I know when I hear the computer fan start to spin, wildly, my computer is about to shut off. And it happens only when I'm on high-graphic sites or listening to music on my iTunes.

And it also happens when I run a scanning program like a virus program or simply using the "search" feature on Windows. Anything that requires the computer to scan files will cause the fan to turn on high and then the computer shuts off.

No one has any clue why this happens and I'm about to throw the computer away. I'm fed up.

It has a mind of it's own. The computer fan and the automatic computer shutdown are correlated for some reason.

Posted 8 months ago #
 
Budohorseman
Budohorseman
Posts: 693

Could be a heat problem when the processor is under a load. Try out Core Temp http://www.alcpu.com/CoreTemp/ and see if the temp spikes when your watching video, etc.

EDIT: There is a built in function to automatically shut down if the the temp of the CPU gets too high to prevent it from burning out.

Posted 8 months ago #
 
jd2066
Posts: 3489

On the free space idea: Lack of space would probably only crash things if it was your C: drive and you have less then 1GB free.
The free space on D: has no adverse effects on anything except that you may get a low space warning message. It sounds like the Best Buy clerk was a little clueless on how drives work and effect the computer.

Posted 8 months ago #
 
Aleeve
Aleeve
Posts: 1754

Regarding the fans, are they blocked up by something? Have you got as much ventilation on the fans as you can?

Posted 8 months ago #
 
jd2066
Posts: 3489

How long have you had the computer? If it's within the warranty period you should contact HP and talk to them about it.

Posted 8 months ago #
 
ScottW
ScottW
Posts: 2824

I'm thinking heat, too. Those are variable speed fans that you have there. That's why they can be louder, or softer at other times. When they start to spin fast, and make more noise, the computer thinks it's getting too hot. If the fans at high speed can't cool it down, it will shut off to protect itself.

Of course, if there is no real heat problem, it could be a bad "thermostat" just like cars sometimes get bad readings for temperature.

Posted 8 months ago #
 
GaardCeteru
GaardCeteru
Posts: 121

I'm guessing the problem is the termostat or lack of ventilation to you hard drive, lack of space in disk may also cause the hard drive heats up, leaving it on for long hours without use can also be a reason why it heats up, so when you finally try to use it the it will respond shutting down to control temperature, I know computers that run Windows XP with only 2GB and have no problem of shutting down (although they become really clumsy).. my suggestion is you only turn it on whenever you need it, give it good ventilation (even placing a normal fan behind your computer if possible will help it keep the temperature good..) you could get some software that help you watch your computer temperature.

Im thinking it is a hard drive manteinance problem... a really tough one...
Here are some arcticles on hard drive manteinance:
http://www.refreshorlando.com/.....rive-cool/
http://www.essortment.com/all/.....nt_oks.htm
http://www.pcanswers.co.uk/tip.....tionid=616

And please dont forget to turn it off if you dont use it within more than an hour.. (I tell you because one of my aunts used to keep her computer on the whole time and some day the hard drive just got fried!.. no computer shutting off, no anything, she had no time to save files or nothing.. so safeguard your files and take it for a hardware check)

Im thinking it could be your ram not helping with video settings could also be a reason for shutting down but I believe it has more to do with the hard drive manteinance thing...

Posted 8 months ago #
 

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