Subscribe to How-To Geek

Welcome to the How-To Geek Forums

We encourage you to register on our forums and post any questions you might have. The How-To Geeks monitor this forum and will respond to your question quickly.

How-To Geek Forums » Windows Vista

Computer Freezes

(15 posts)
  • Started 8 months ago by vuga419
  • Latest reply from ScottW
  • Topic Viewed 712 times

vuga419
Posts: 8

My computer freezes at random intervals when I'm using it the screen will freeze and the light on my G5 mouse and keyboard will turn off, and I'll have to restart the computer. This happens less when I'm surfing the net, and more when I'm playing a game, for example i only got to the loading screen on L4D and it froze. I've never had the computer not freeze at some point when I've played a game, which usually takes 15 minutes or less I've run memtest on each stick of ram individually, and they both passed. I recently replaced my 8800 GTX with a 9800 GT because the former broke(my fault), and I've reformatted my computer 5 times this week, with the problem persisting, any ideas on whats wrong?

Case: 3D Aurora 570
Mobo: Gigabyte GA-P35C-DS3R
CPU: Intel Core 2 Quad Q6600, 2.4ghz
Ram: Corsair 2gb PC6400 5-5-5-12
Graphics: XFX 9800 GT
HD: 500gb
Pwr: Antec True Power Trio 650 Watts
Screen: 2 Samsung SyncMaster 204BW

Posted 8 months ago #
Top
 
whs
whs
Posts: 10362

Sounds like a heat problem. Did you check the temperature of your system when running the games. Get Core Temp, minimize it to the system tray and keep an eye on it. Anything over 70C is suspicious.

Posted 8 months ago #
Top
 
vuga419
Posts: 8

I did that, when it crashed, the temps were as follows
Core #0: 55
Core #1: 51
Core#2: 49
Core#3: 54
Doesnt seem like its the CPU thats overheating, if anything is
Forgot to mention that when I leave the computer off for an extended period of time, like overnight, the first time I turn it on, the computer will not post, when i push the reset button, it will post and starts up normally, maybe this is related?

Posted 8 months ago #
Top
 
ScottW
ScottW
Posts: 6609

vuga419, how old is the system? Did the freezes just start recently or has it been going on for a while? Did this only start when you replaced the graphics adapter?

You have checked the heat and the core temps, at least, look good. Did you test the DIMMs with MemTest86+ or some other version? If it's not heat and not bad memory, the next suspect is power. Obviously, this is not easy to diagnose, unless you have a spare PSU lying around.

Posted 8 months ago #
Top
 
vuga419
Posts: 8

its about 2 years old, and I think the freezing has been going on for a while, but its gotten worse, I replaced the graphics card only a couple weeks ago. I've ran memtest, and the sticks passed, but I'm not sure how long to run it. Curiously, even though my ram passed, on my system monitor (some little addon from google desktop) even at idle, it says my memory is at 50% usage, which I think is strange, but then again, Im not sure how reliable the information it reports is. If it is a power problem, could I do anything to test whether this is the culprit besides getting a new PSU?

Posted 8 months ago #
Top
 
ScottW
ScottW
Posts: 6609

Power problems are the worst. They are hard to diagnose. The problem could be in the PSU or on the motherboard. Power problems result in flakey behavior -- intermittent hangs, crashes, BSODs, or a mixture of these. You could check the voltages in the BIOS or with a utility. If any of the voltages are way off, that says something but such a symptom is rare.

If it were me, I would try a minimum configuration. Detach, remove, and uninstall as much hardware as possible and see if the system runs stable in such a configuration. If so, then one of the hardware or drivers that got removed is suspect. If it's still flakey in a minimum configuration, then power is the most likely suspect and a replacement PSU would be the next best thing to try.

Posted 8 months ago #
Top
 
vuga419
Posts: 8

If I look into the bios w/ some utility, what utility would I use and how would I know if a voltage is off?

Posted 8 months ago #
Top
 
ScottW
ScottW
Posts: 6609

If you look in the BIOS, you don't need a utility. Hopefully there are readings for Vcore, 3.3V, 5V, and 12V rails. The Vcore voltage should be around 1.2V and the others should read close to the given voltage. If you get a reading that seems way off, don't panic because it might not be a problem. Write them down and post them here. Also, watch them for a while.

An even better test would be to use a utility such as CPU-Z or SpeedFan to watch the voltages while stressing the system. These readings should not fluctuate much.

Posted 8 months ago #
Top
 
vuga419
Posts: 8

I got speedfan and cpu-z and basically crashed my computer by playing L4D a bunch of times (I hope thats what you meant by stressing the computer). The Vcore voltage was at around 1.2 like you said and when I stressed it, it remained between 1.1 and 1.26V. I took a look at speedfan and the readings for V core 1, Vcore 2, +3.3V, +5V were all pretty stable. +12V, however, started at around 2V at idle, but jumped to 4V when I was stressing it. Also, after my computer crashed, I saw a message that says "windows has recovered from a serious error" twice, but I'm not sure if that means anything, just trying to give as much information as I can about the system, sorry if I've been giving too much.

Posted 8 months ago #
Top
 
ScottW
ScottW
Posts: 6609

Please confirm: your +12V reading is between 2V and 4V? It should be around 12V and could be a problem if that's an accurate reading. Mine reads 11.97V.

Posted 8 months ago #
Top
 
vuga419
Posts: 8

yes, I'm looking at speedfan, and the +12V reads 2.56V right now at idle, while the -12V reads -16.97V.

Posted 8 months ago #
Top
 
ScottW
ScottW
Posts: 6609

Those voltages are wrong. Given the nature of the problem and the bad voltage readings, it is highly likely a bad PSU. One last check, just to be sure, would be to check the BIOS for voltage readings and see if they match. However, those voltage readings are bad for any normal voltage rail.

If the system is under warranty, now is the time to use it. If not, it's time to try replacing the PSU. You could take the unit in for further testing at a computer repair shop, but that would involve additional expense. It's possible that a problem PSU could damage the motherboard or other power-hungry components, so this repair should be done soon.

Of course it is still possible that the problem is not on the PSU, but could be on the motherboard. If the PSU is replaced and there is still trouble, then it is most likely the motherboard.

Posted 8 months ago #
Top
 
vuga419
Posts: 8

well now, I have a more pressing problem, I updated my BIOS, as suggested by my friend, and now the computer starts up, but will not POST, nothing shows up on the screen, and all I see is my fans spinning. I've flashed the BIOS and tried restarting several times but that didnt work. Now I'm stuck...

Posted 8 months ago #
Top
 
vuga419
Posts: 8

ok nevermind, its running again, and I had to take a stick of ram out to get it started, and now it doesnt crash anymore...

Posted 8 months ago #
Top
 
ScottW
ScottW
Posts: 6609

Glad to hear that it's working now. Looks like a bad DIMM, I guess. Sometimes those memory errors are so intermittent that even a thorough diagnostic such as MemTest86+ can't find the problem. I'm still curious about the funky voltage readings. Were you able to check in the BIOS to see what the voltage readings are there?

Posted 8 months ago #
Top
 

RSS feed for this topic

Reply

You must log in to post.

Our Friends
Getting Started


About How-To Geek
What Is That Process?
svchost.exe
jusched.exe
dwm.exe
ctfmon.exe
wmpnetwk.exe
mDNSResponder.exe
wmpnscfg.exe
rundll32.exe
wfcrun32.exe
Ipoint.exe
Itype.exe
Wfica32.exe
Mobsync.exe
conhost.exe
Dpupdchk.exe Adobe_Updater.exe

Copyright © 2006-2009 HowToGeek.com. All Rights Reserved.