I have Vista operating on a Compaq Presario desktop. Shortly after purchasing the computer (over a year ago), the CD burner stopped working, so I never created any system recovery disks. I only have the disks that came with the PC. Yesterday the PC shut off due to a power outage. When it started back up, it was thrown into a Vista Update loop "Configuring Updates 3 of 3...." It goes through the cycle, shuts down, repeats, etc. Trying to start in safe mode elicits the same scenario. After looking for solutions online and not finding anything that works, I went into System Recovery. It prompts me to back up my files files first, so I checked all (music, photos, etc.) and created a backup to a Seagate Free Agent Hard drive. I tried checking on another computer to make sure all the files copied correctly, but the file list just shows "Backup files" with today's date and can't open them. I'm assuming you need the software on the HP to recover them. So, I haven't proceeded any further for fear of losing my data. No excuses, but I had just downloaded music and over 1000 photos from flash cards recently and hadn't had a chance to back them up before this happened.
I've never used the HP Recovery Manager, so I'm not sure if I will be able to recover any of the backup files once I restore the system or if the recovery will re-install the HP recovery manager software. Any suggestions or advice on what to do next? Thanks!
