I just got this new Canon MP610. It does one thing that none of my other Canon printers do : It wakes up the system from sleep mode when I turn it on (e.g. for making a copy) - same when I turn it off. The Canon people have been very unhelpful. So does anybody know how to supress this on/off interrupt. I was trying to find something similar to the internet waking the system up (where you suppress it in Power Management), but did not find anything.
How-To Geek Forums » Windows Vista
Canon MP610 wakes up Vista
(19 posts)
I am unsure, it seems like it might actually be a hardware issue with the printer. the printer is sending a signal to the computer telling it that the printer is now off or on. if so, then there might not be a way to solve the issue.
one thing i can think of that might be possible is to check your BIOS settings to see if there is a configuration option about how the computer wakes from USB signals?
i know, i do not think this is very helpful either, but it is worth a shot
Brian
Brian, it must be with this particular printer. 2 other printers that are (were) attached to this system did not do that - one was another Canon and one was a Brother. It does not do that with my other 3 Canon printers on other systems either. Thanks for the answer anyhow. I have escalated the problem to a higher technical support level of Canon. Maybe they find something.
You could try checking if the checkboxes listed at http://www.howtogeek.com/howto.....ows-vista/ exist for the printer device in Device Manager.
just spit-ballin' here... but um... have you tried unpluging it before you scan... then just plug it back in when your done.... i understand the whole principle thing, but its atleast a good quick-fix till you can get it sorted out if nothing eles... hook up the USB plug to a socket that is easily acceceble, like the front of the CPU if it has a spot. then unplug and replug as needed. If its not pluged in, then you shouldn't have to worry.
I fear this isn't something that can be fix on your computer. This sounds like (, as wallaceb said,) it't happening because of the settings/programing in the printer, not your computer. Sooo, you need to either find the manual, depending on how high-speed this printer is, and change it on the printer's screen. and if your manual doesn't tell you how, then thats when you need to call Mr. Cannon and ask him how. But i suggest the "UNplug-and-play" theory because it sounds like this won't be fixed soon... but i could be wrong.
whs, I think JD may be on to something. On my system, the USB Root Hubs also have the Power Management tab with "allow this device to wake" greyed out. However, my USB mouse and USB keyboard that are children of those hubs do have the option checked and they do bring the system out of sleep. Maybe your printer has the option? I don't know if it's even available because I don't have a printer attached to my Vista system (I'm using a 2nd system as a print "server").
I do believe that when Vista goes to Sleep mode, those settings control which devices are allowed to create a resume event. So, it might be in there somewhere. One more thing: it looks like your Canon is an "all-in-one" with scan, copy, and maybe fax capabilities. Usually such a device would show up in Device Management as a "USB Composite Device". It may be that one of the other sub-devices that is not the printer has the wake feature enabled. Try selecting "View by connection" in devmgmt.msc to find out if you have a composite device and what the components are.
I suppose that the Canon software could be completely controlling all communication with the printer. Still, would not think that it could hide itself from Windows. If that's what is going on here, then the Canon software would be in control of the power management for the printer. Have you looked for a setting in the printer software that could change this behavior?
I have not yet played around with the Canon software. Still waiting for a callback from Canon who tried apparently this morning when I was in town. I'll get a call back tomorrow. Will report back after that. We'll give it a rest for now. Many thanks for all the good inputs.
PS. I have 5 other Canon printers of which one is the exact same model. Unfortunately I cannot compare with this one because it is sitting in NY. My wife uses it there and she only plugs it into her laptop when she needs it - so she has no report on this situation. The other 4, I have used frequently and they never did anything alike. One of them is also an MPxxx model. One would think the drivers are similar. The other one, which was on this here system until a couple of days ago ( an i865 )never did this either, nor the Brother MFC 845CW, which I threw out last week, because it was a piece of (expensive) junk. Go figure.
Just to finish this subject: I did get a call from Canon. But this guy (who sounded quite smart), was also at a loss with the problem at hand. He made a couple of suggestions that did not work. I think I am giving up on it. Since it is only a minor inconvenience, I`ll live with it. I did, however, find the printer in Device Manager under "UMBus Enumerator" - there is shows up. But there are no possible settings in Properties nor is there a Power Management button. So it was nice to see that the printer is being recognized somewhere, but as dead meat. Well, at least it works and does what it is supposed to do. Thanks again for all the cooperation.
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