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Canon MP495 Printer settings/properties error?

(8 posts)
  • Started 3 years ago by very452001
  • Latest reply from vistamike
  • Topic Viewed 668 times

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Posted yesterday 
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very452001
Posts: 44

Sorry for duplicate thread as I could not reply to existing thread:

Whenever I click on printer properties/settings before clicling on print i get a windows error message then it freezes:

'function address 0x6ec9780c caused a protection fault. (exception code 0xc0000005) The application property sheet page(s) may not function properly'

I tried uninstalling the printer drivers and reinstall the latest ones but still get the same error message?

What to do now?

Posted 3 years ago
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scorpion99
Posts: 1033

Can you print from notepad or office ?

Posted 3 years ago
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very452001
Posts: 44

i can do a direct print by pressing the print button but cant access the printer properties/settings.

Posted 3 years ago
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vistamike
Posts: 10945

Try Control Panel, devices & printers, double click the canon and you should get below;

Mike

Posted 3 years ago
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very452001
Posts: 44

yeah i can access the properties through that method but if i access it via a application like ms word or adobe reader then i get the problem. Please advise.

Posted 3 years ago
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very452001
Posts: 44

Anyone?

Posted 3 years ago
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very452001
Posts: 44

still stuck anyone can help?

Posted 3 years ago
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vistamike
Posts: 10945

Do you not see this when you go to print? Printer properties?

Mike

Posted 3 years ago
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