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Canon MP495 Printer settings error?

(5 posts)
  • Started 1 year ago by very452001
  • Latest reply from Xhi
  • Topic Viewed 388 times

very452001
Posts: 44

Whenever I click on printer properties/settings before clicling on print i get a windows error message then it freezes:

'function address 0x6ec9780c caused a protection fault. (exception code 0xc0000005) The application property sheet page(s) may not function properly'

please advise. Thanks

Posted 1 year ago
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G41M
Posts: 902

Try unstalling and reinstalling the drivers (get the latest from the Canon's site).

Posted 1 year ago
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very452001
Posts: 44

do you think a virus is effecting it?

Posted 1 year ago
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raphoenix
raphoenix
Posts: 14920

This is typically caused by the print driver preferences page corrupting the memory on the current application.

Checkout the Canon site.

Canon MP495 Printer
http://www.usa.canon.com/cusa/.....ndSoftware

Posted 1 year ago
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Xhi
Xhi
Posts: 6298

No, we do not think it is a virus. When hearing hoofbeats think horses, not zebras

Posted 1 year ago
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