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Cannot update QuickTime

(1 post)
  • Started 6 years ago by zaveloff
  • Topic Viewed 1211 times


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Posted yesterday 
Posts: 7

I am running QuickTime 7.6 in windows 7. I have tried to update it but it fails with an error message : "Error getting file security: C:\Program
Data\Apple Computer\Installer Cache\QuickTime\GetLastError: 5" every time and reverts back to the installed version. This also causes the
iTunes update to fail when it gets to the QuickTime portion. I tried to uninstall it but get the same error. I then tried to uninstall it in Safe Mode but, since this requires the Windows Installer, it won't run in Safe Mode. Is there some way to get around this?

Posted 6 years ago

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