SEARCH

The How-To Geek Forums Have Migrated to Discourse

How-To Geek Forums / Microsoft Office

cannot disable virus scan when opening 2003 word docs

(4 posts)
  • Started 5 years ago by bg
  • Latest reply from whs
  • Topic Viewed 2788 times

bg
bg
Posts: 69

i have a new vista laptop computer with both 2003 and 2007 office running on it. it has been working just fine for one month and now when i open a saved 2003 word .doc i have to wait for it to run a virus scan which takes about 30 seconds. THE SETTINGS in my Norton Anti Virus 2008 program under options> real time protection: general settings> how to keep microsoft office documents protected> turn on scanning for microsoft office documents ARE OFF. (THIS OPTION IS TURNED OFF AND DOES NOT HAVE A CHECK MARK IN THE BOX TO TURN IT ON)
does anyone know how to turn this scanning off?

Posted 5 years ago
Top
 
whs
whs
Posts: 17584

This is very odd. To my knowledge there are no other settings in this context.

Posted 5 years ago
Top
 
raphoenix
raphoenix
Posts: 14920

bg,

Don't know about Norton per se HOWEVER have see this problem with other Anti-Virus programs. You may have to set some (Services) in Device Manager to (Disable) or (Manual). @whs can probably look at your running Services and tell you which ones Norton installed.

Regards,
Rick P.

Posted 5 years ago
Top
 
whs
whs
Posts: 17584

These are my 3 Symantec Norton services (other than Ghost):

Posted 5 years ago
Top
 



Topic Closed

This topic has been closed to new replies.

Get Free Articles in Your Inbox!

Join 134,000 newsletter readers

Email:

Go check your email!