Thank you for the solutions. i have nothing but problems with this laptop and i wish i had my old computer back. I cant complain about a gift, but they see the problems with their own eyes anyway, and all say "you have too many things on there".
i went to walmart today and explained what i needed but i bought a usb drive not a disc. he said it was the same thing. if not it was only $14 dollars.
If a guest account wont stop them from fooling around adding things i dont want and changing my settings, how about restoring it to an earlier time afterwards? i did try that, but kept getting message that it failed and to chose another date, but always recieved the same failure when i did so(only chose dates highlighted as restore points). i found several instructions here about making my own restore point that i will try once i figure out if it will solve the problem.
i will try to use this usb today, and thank you sincerely. This is a wonderful site!
My sincere appreciation for your time, and have a blessed day.