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BSOD startup repair fix

(10 posts)
  • Started 1 year ago by gstaples6
  • Latest reply from Hermitt
  • Topic Viewed 415 times

gstaples6
Posts: 4

Hey my laptop was getting the BSOD a few days ago every hour or so and I restored it to a previous backup, all was fine yesterday and I got not a single BSOD, I open it up today and as soon as the windows logo begins to appear I get bluescreened, if I open startup repair it says I can restore to a previous version but it just sits on repair and seems to do nothing. What can I do to fix it, I have all of my schoolwork and some revision on there and don't want to lose it or my laptop. It is an acer aspire 5750g and is only 4 months old.

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

Hi gstaples6 ,

Welcome to HTG ,

Can you please give the Error Code seen on the BSOD ;example; 0x0000005

Posted 1 year ago
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gstaples6
Posts: 4

0X000000000003 I'm not sure how many 0's it's only up for 5 seconds before it closes

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

Start Menu --- All Programs --- Accessories

Right click the command prompt (black square)

Select Run as Admin

Type chkdsk /f

If asked to run on next start select Y, Enter

Restart the computer and let it go through the disk checking function, at the end it will say if there are any problems or not.

Posted 1 year ago
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gstaples6
Posts: 4

I can't do that, I cannot get onto windows before it bluescreens and if I press F8 nothing happens

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

Is it still under Warranty ?

Posted 1 year ago
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gstaples6
Posts: 4

Yeah

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

Take it to the shop and ask them to fix it without losing all your files, they should have the discs etc to allow access to the OS.

Posted 1 year ago
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presence1960
presence1960
Posts: 280

Personally I would save the files myself because the warranty on most, if not all OEMs does not include your data. If they lose it, corrupt it or just don't care you are SOL. You can burn a linux Live CD or make a linux Live bootable USB to boot from. You can then boot off the linux Live CD/USB and copy your files to an external storage for safekeeping. Then return the machine for warranty repair.

Or you can try saving your files and doing a factory restore. I looked up your user manual on Acer's web site. here are the instructions:

This recovery process helps you restore the C: drive with the original software
content that is installed when you purchase your notebook. Follow the steps
below to rebuild your C: drive. (Your C: drive will be reformatted and all data
will be erased.) It is important to back up all data files before using this option.
Before performing a restore operation, please check the BIOS settings.
1 Check to see if Acer disk-to-disk recovery is enabled or not.
2 Make sure the D2D Recovery setting in Main is Enabled.
3 Exit the BIOS utility and save changes. The system will reboot.
Note: To activate the BIOS utility, press <F2> during POST.
To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the onscreen instructions to perform system recovery.

Here is a link from HTG to use ubuntu linux to save your files: http://www.howtogeek.com/howto.....-computer/

Some may say that is too hard, but you do want your data back, right? Or would you rather trust Acer to recover your data when their warranty in all likelihood says they aren't responsible for your data?

Posted 1 year ago
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Hermitt
Hermitt
Posts: 1310

It's a shame the OP doesn't have a backup image of his OS.
http://www.howtogeek.com/forum.....replies=44

Jim

Posted 1 year ago
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