My grandson has a 64-bit Toshiba laptop that came win Windows7. He is in the Marines now so he left the laptop here. My friend used it for a few weeks to find a job but it started to act erratically. I kept restarting it and would get a black screen several time, then restart would finally work. I installed AVG and it said it found 1 virus and fixed it. Then I kept getting AVG popups to buy this and that so I uninstalled AVG. I also tried to uninstall Office 7 so that I could install Office 10, but that wouldn't work either. I finally started a System Restore and chose a date back to July 10th. The computer seemed stuck forever on the "finalizing" part of System Restore, so after about an hour, I restarted it to try again. Lo and behold, I get the BSOD and the computer keeps restarting itself, over and over again. The error message is the dreaded process1_initialization_failed. There is no Windows 7 disk but the key in on the underside of the computer. What happened? How do I get out of this? I was hoping not to delete his Starcraft game and data file but I so don't know what to do. Can anyone help me??
BSOD in Windows 8CP - Pls Help - What to Do?(8 posts)
Boot Up a Macrium PE Disk (you will need to burn it to disk)
It should be fairly easy to create an image from there. (to an external drive
Download your windows ISO (I can't find the link, another member will post one)
Download DBAN and wipe your hd
Re-install windows 7.
This is a quick guide i'm sure that somebody else will post a link to a nice tutorial ;P
Edit: after imaging use this tutorial
If you make a backup first like Owen123 said, then you will have EVERYTHING backed up. Then follow the tutorial to re-install Windows 7. Once it is re-installed, you can copy the files from the Macrium image you created first. The only thing left to do after that would be to re-install all of your programs.
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