How-To Geek

When I turn on my computer it starts to boot then locks on the screen where the coloured bar is moving across and it says Microsoft Corporation underneath. I then turn it off at the wall, restart it and start it from last good configuration which it does.

How do I prevent all this. I have restored twice but that is not the answer.

Thanks

I tried that I think, and got a message saying "you must be an administrator running a console session to use sfc. Please remember I am not really computer literate and need detailed instructions.

Thank you very much for your time and efforts.

James

I type in cmd in start box. It opens a sub file called cmd which has 4 files showing, none of which are related to this, one is Paypal, another is an adobe doc. There is no cmd.exe in top right corner. If I click on the top bar I get the same command box I originally queried above.

Thanks for your help so far.

Was able to do that but it said all is ok but problem getting worse.

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