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Bluetooth no longer works on desktop computer

(7 posts)
  • Started 1 year ago by flyboyont
  • Latest reply from flyboyont
  • Topic Viewed 683 times

flyboyont
Posts: 4

For over a year now I have been using a bluetooth mouse without any problems. I've used other devices as well. Now my Bluetooth on the desktop computer no longer can detect devices. I have used restore defaults on the BT UI and does work. If I plug in a BT dongle into a USB port it does install the drivers. If I turn of BT discoverability on the UI, I get an error.

Any ideas to fix this problem?

thanks in advance

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

flyboyont hi. Check that BT is enabled in the BIOS.

Posted 1 year ago
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flyboyont
Posts: 4

I don't have BT in the bios. I use a BT USB dongle.

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Did you even check the BIOS ?
Anyways, try re-installing the driver. Get a new one from your dongle site.

Posted 1 year ago
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flyboyont
Posts: 4

Yes I did check the bios. I will check for driver on the manufacturer site.

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

'If I turn of BT discoverability on the UI, I get an error.'

If you turn it off you won't be able to use the mouse, that's why you get an error.

Posted 1 year ago
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flyboyont
Posts: 4

Sory my mistake. It should have been.

If I click on discoverability and apply or OK in the UI, I get the following error

An error occurred while Windows was saving your settings. The following settings were not saved:

Discoverability settings
Connection settings

Posted 1 year ago
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