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How-To Geek Forums » Windows Vista

Blue screen of death

(22 posts)
  • Started 8 months ago by paulrichardcole
  • Latest reply from ansaran
  • Topic Viewed 621 times

1 2
paulrichardcole
Posts: 9

Can someone offer help please

I am having to load my pc in "Safe Mode" as when I load normally it crashes and I see a blue screen for about 2 seconds before the computer reloads and gives me the option to load in "Safe Mode"

I have a recent HJT Log and a latest McAfee scan if this helps

Thanks a lot

Posted 8 months ago #
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LH
LH
Posts: 7495

Disable all your startup programs and try again.

Do you have a repair disk ?

Edit. I missed out this bit. Firstly, to stop the machine re-booting (so we can see what the Error is),
Right click on Computer, select Properties > Advanced system settings > Advanced > Startup and Recovery - Settings...
Uncheck the box for Automatically restart. click OK, OK,
Close all programs
Reboot

Posted 8 months ago #
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paulrichardcole
Posts: 9

That did not help, It loaded in normal mode but then the Blue screen appeared and shut down my pc!!!

Posted 8 months ago #
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LH
LH
Posts: 7495

I just edited my above post. Please read

Posted 8 months ago #
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paulrichardcole
Posts: 9

Thanks for your prompt reply, I have now unchecked the automatically restart box and rebooted the error message that was displayed on the blue screen said

STOP OX0000008E,
COXC0000005, OX8D9CA2E6, OX968FF040, OX00000000

As previously mentioned I have logs from HJT and McAfee if you need to look at them

Hope you can help, as I would be extremely appreciative

Paul

Posted 8 months ago #
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paulrichardcole
Posts: 9

I need to know if I am doing something wrong or if what you have told me to do is ok

The blue screen that I am getting kept dissapearing to quickly for me to write anything down, after you told me to uncheck the automatic restart box the next time the blue screen appeared it did NOT dissapear. the only option it gave me was to press F8 to enter an advanced settings option?
This did not work in fact the only way to get rid of the blue screen was to turn off the main plug!

Is this because I unchecked the automatic restart box?
Or should I have been able to clear the blue screen and enter into "Safe Mode"

Appreciate you clearing up this very simple but annoying procedure

Posted 8 months ago #
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LH
LH
Posts: 7495

Um. I think it's maybe a hardware problem. Try taking out your memory modules, and then put 'em back again.

Posted 8 months ago #
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paulrichardcole
Posts: 9

Think and maybe don't feel me with confidance, but thanks for the help

Posted 8 months ago #
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LH
LH
Posts: 7495

I think, because I can't find that stop error anywhere. Normally, it would indicate some sort of hardware error I believe. And Memory is always the first place to check.

Posted 8 months ago #
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jd2066
Justin
Posts: 3792

The blue screen that I am getting kept dissapearing to quickly for me to write anything down, after you told me to uncheck the automatic restart box the next time the blue screen appeared it did NOT dissapear.

This is normal. Blue Screen Errors appear when there is an error talking to the hardware in the computer and the safest thing for Windows to do is show the Blue Screen and stop all other activity.
The default behavior in Windows to to automaticly restart because some errors are just non-critical errors that only happen once in a blue moon because sometimes things don't work like they should.

This did not work in fact the only way to get rid of the blue screen was to turn off the main plug!

By default the power button sends a request to the Operating System to start the safe shutdown process (The same as you get when doing Start -> Shut Down).
Because the Operating System has stopped all activity, this request will go unanswered in most cases and you will need to just do a power off.
Besides plugging the power plug you can also hold the power button down for 5-15 seconds and the computer will just power off.

Or should I have been able to clear the blue screen and enter into "Safe Mode"

It depends on the error. The errors can range from a misbehaving software driver, to hardware issues like an overheating and/or overclocked processor, bad RAM (Memory) and many other things.


Appreciate you clearing up this very simple but annoying procedure

We are all glad to help.
Within the last year, I had Blue Screen errors from bad overclocks, bad hard drive and bad software drivers.
I can certainly agree on the annoyingness of these types of errors :)

blue screen said
STOP OX0000008E,
COXC0000005, OX8D9CA2E6, OX968FF040, OX00000000

The error code 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED) that means something went wrong with the Windows Kernel and it could not handle the problem. It's similar to a kernel panic in other Operating Systems.
This is one of the more rare errors that usually indicates you have a driver installed which is not functioning correctly and causing the kernel to not function right.
Sometimes this driver can be malfunctioning because of a hardware problem like bad memory but more likley, it is conflicting with either another driver or another piece of hardware in the computer.
Unfortunately, finding out which driver is causing this and why is very tricky.
The best thing to try first of all is to install available Service Packs, Windows Updates and driver updates to see if that fixes the problem because many updates will fix little bugs that can cause things like this.

Posted 8 months ago #
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paulrichardcole
Posts: 9

Justin

Thanks for the replies. I have tried to install the latest service pack but it will not install?

I have been getting help from Geeks to Go and I am having the same problem with updating Maleware Bytes and Kaspersky online scanner. I have just removed McAfee as they thought that was the problem, I have checked Windows defender and firewall and all are turned off

But still I can not get my computer to update

Any ideas??????

HELP

Posted 8 months ago #
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ansaran
Posts: 7

Hellooo Frends,

BSOD Occurs When a WebCam Program is Started after the System is Put in Sleep Mode or Hibernation Mode beofre Restarting the System.

iam not meaning the Webcam Driver. I Mean an Third Party Program for the Webcam

( I think the Program Name Should not me Mentioned Here since this is my First Post )

I faced the Same problem & Now i hav stopped Hibernating the System or Putting to Sleep mode.

& now i didnot See the BSOD for the past six months.

Hope this will Help everyone & even the Geeks To Find out a Solution for This.

Geeks, Now it is Ur Turn to Find out the Solution for US.

Thnx .

Posted 8 months ago #
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LH
LH
Posts: 7495

Welcome ansaran. Please could you post your problem in a "New Topic". It will get more attention.

Posted 8 months ago #
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ansaran
Posts: 7

Helllo, LH,

I just Said what the Problem Could be for the BSOD,

Since i got the Same Problem when i start a webcam program after the system is put in sleep or Hibernation mode before a system Reboot.

i just suggested to check if it is the same problem i faced.

i dont think it needs a new topic for this.

Posted 8 months ago #
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LH
LH
Posts: 7495

ansaran, sorry my bad, I misread your first post :(
Did you get the same Error Codes when you had the problem ?

Posted 8 months ago #
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ansaran
Posts: 7

i Dont remember abt the Error Codes wheather it is the same or not.

Since i came to know that the Problem is due to that Particular 2 Programs I Used.

If Required i can Find out the Error Code. coz still i use both the Programs.

Posted 8 months ago #
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kshitij
Posts: 2

in safe mode run command promat as administrator then type chkdsk clean your temp file then then search {config}
run and have more control on startup and boot time

Posted 8 months ago #
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ansaran
Posts: 7

The Error Code i received is
DRIVER_IRQL_NOT_LESS_OR_EQUAL.
Technical Information.
***STOP:0X000000 D1 (0X88587EF8,0X00000002,0X00000000,0X8857A6FC)
Stud*****.sys-Address 88587EF8 baseat 88577000, Datestamp 459e50006.

Stud*****.sys-Address 8857A6FC Baseat 88577000 DateStamp 459e5006

where Stud***** stands for the Name of the Software iam Using.
hope this would help to Sort out the Problem.

Posted 7 months ago #
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LH
LH
Posts: 7495

ansaran. They are not the same problem.

Edited by me.

Posted 7 months ago #
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ansaran
Posts: 7

helloo, LH
I am Trying to contact the program Developers too
anyhow thnx

Posted 7 months ago #
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