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Black screen after start up

(4 posts)
  • Started 1 year ago by cjoy
  • Latest reply from afuhnk
  • Topic Viewed 491 times

cjoy
Posts: 3

I have encountered a blackout screen after start-up, I see the white mouse cursor and nothing else.... I also try to reboot it in safe mode and the result is still the same..... I try to choose F9 for recovery but windows error recovery appeared. I try to use cd recovery but it does not work.... what will I do, I have nothing to see but a black screen.....

Posted 1 year ago
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G41M
Posts: 902

cjoy, Hi and welcome. Is this a laptop or a desktop? Try tapping F8 key several times after POST to go into Advance Boot Options and choose "Repair Your Computer" and let Windows fix the startup.

Posted 1 year ago
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cjoy
Posts: 3

Hi G41M, thank you for your reply. This is a laptop, I already try it but still the same problem.
Here is the problem.... My laptop perform normal start up but after windows logo appear, "normally it will show blue screen and will show the icon on desktop" but in my laptop, it turns black and you only see the white mouse cursor and nothing else. Pls help me to solve this problem....

Posted 1 year ago
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afuhnk
afuhnk
Posts: 309

Usually a sign of:
A: Windows is corrupted.
B: Hard disk is defective.
C: Rootkit/Virus/Spywares.

Can you boot in SAFE MODE ?

Posted 1 year ago
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