bios dump/crash(9 posts)
Need more specific info. Exactly what is one the BSOD?
Why do you think it "dumps/crashes its BIOS"?
The cause could be almost anything here? New h/w, new drivers, new programs, failing h/w, you name it.
On Thu 1/7/2010 4:49:33 PM your computer crashed
This was likely caused by the following module: symsnap.sys
Bugcheck code: 0x1000008E (0xC0000005, 0x88D3386E, 0x8A98FAF0, 0x0)
Dump file: C:\Windows\Minidump10710-18205-01.dmp
file path: C:\Windows\system32\drivers\symsnap.sys
product: StorageCraft Volume Snap-Shot Development Edition
description: StorageCraft Volume Snap-Shot
over 40 dumps and they all have the same message ^^^
how do I fix this?
MS has some words on it HERE.
The program appears to be part of Symantec's backup, here is what they say about the problem, http://seer.entsupport.symante.....293455.htm.
Other say it belongs to StorageCraft, http://www.file.net/process/symsnap.sys.html?
Which do you have?
In any case, I suggest you read THIS THREAD in StorageCaft's forums. See like Ghost (older versions) might be using the driver.
Go to Start>control panel>Device manager.
Find the driver is there a yellow triange? update the driver
Go to C:\Windows\system32\drivers\symsnap.sys
Renew the driver,
Delete the drive then reboot the computer windows will install a new driver,
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