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bios dump/crash

(9 posts)
  • Started 4 years ago by monotune
  • Latest reply from monotune
  • Topic Viewed 1943 times

monotune
Posts: 72

my laptop randomly dumps/crashes its BIOS and reboots
I get a blue screen that tells me so along with other messages
anyone know how to fix this?

Posted 4 years ago
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ispalten
ispalten
Posts: 6259

Need more specific info. Exactly what is one the BSOD?

Why do you think it "dumps/crashes its BIOS"?

The cause could be almost anything here? New h/w, new drivers, new programs, failing h/w, you name it.

Irv S.

Posted 4 years ago
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monotune
Posts: 72

I honestly don't know why, but I know it has to do with BIOS shadowing :\

Posted 4 years ago
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mfletch
mfletch
Posts: 1434

Use this to find out whats crashing.

WhoCrashed reveals the drivers responsible for crashing your computer

http://www.resplendence.com/whocrashed

Posted 4 years ago
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monotune
Posts: 72

On Thu 1/7/2010 4:49:33 PM your computer crashed
This was likely caused by the following module: symsnap.sys
Bugcheck code: 0x1000008E (0xC0000005, 0x88D3386E, 0x8A98FAF0, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Dump file: C:\Windows\Minidump10710-18205-01.dmp
file path: C:\Windows\system32\drivers\symsnap.sys
product: StorageCraft Volume Snap-Shot Development Edition
company: StorageCraft
description: StorageCraft Volume Snap-Shot

---
over 40 dumps and they all have the same message ^^^

how do I fix this?

Posted 4 years ago
Top
 
ispalten
ispalten
Posts: 6259

MS has some words on it HERE.

The program appears to be part of Symantec's backup, here is what they say about the problem, http://seer.entsupport.symante.....293455.htm.

Other say it belongs to StorageCraft, http://www.file.net/process/symsnap.sys.html?

Which do you have?

In any case, I suggest you read THIS THREAD in StorageCaft's forums. See like Ghost (older versions) might be using the driver.

Irv S.

Posted 4 years ago
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DarrellRaines
Posts: 82

Nevermind :)

Posted 4 years ago
Top
 
mfletch
mfletch
Posts: 1434

Go to Start>control panel>Device manager.

Find the driver is there a yellow triange? update the driver

Go to C:\Windows\system32\drivers\symsnap.sys

Renew the driver,

Or

Delete the drive then reboot the computer windows will install a new driver,

Posted 4 years ago
Top
 
monotune
Posts: 72

I'm still so lost, I have no idea wtf to do :(

Posted 4 years ago
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