I made a backup for my computer then updated my Windows Vista to Windows 7. I am trying to restore information and I keep getting a message saying there is no backup available. Is there anyway to recover that data?
Backup problems(17 posts)
I used an external hard drive to save my backup. It looks like a normal file- like the MY DOCUMENTS folder. I don't even know what a partition is. When I try to restore I can't see my hard drive.
If you updated from Vista to Win7 everything should be as it was with Vista.
Worse case senerio recover your Vista image.
When you open your image with the backup software you should see all the folders / files. You should be able to restore to original location.
You might be running into a location issue between Vista and Win7 with certain Tax software.
I know one that in Vista files are stored in one loaction and in Win7 the default loaction is different.
I believe (not 100% sure) you cannot recover a Vista backup with Windows 7. You can try to open the file and copy/paste your files. If it is a VHD, you can attach it in Disk Management > Action tab.
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