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(Solved) - Asus Ux32VD windows 7 bluetooth issues

(9 posts)
  • Started 1 year ago by mkan028
  • Latest reply from mkan028
  • Topic Viewed 2052 times

mkan028
Posts: 5

Hi

I've recently clean installed windows 7 and all the drivers on ux32vd, and been having issues connecting my bluetooth mouse eversince. in device manager under intel centrino bluetooth 4.0 drive the error message of "Windows has stopped this device because it has reported problems. (Code 43)" ensues.
I've tried uninstalling nd reinstalling the bluetooth drivers, updated the bios and etc... There wasnt an issues before the fresh install.... Is there a solution to this problem?

Posted 1 year ago
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raphoenix
raphoenix
Posts: 14920

mkan028,

Welcome to HTG.

Did you Download and install all the LATEST Drivers and Bios from here ????

http://www.asus.com/Notebooks/...../#download

Rick P.

Posted 1 year ago
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mkan028
Posts: 5

yes I've updated the bios to the latest version bios 211, and downloaded all the latest drivers, and doenst seem to be helping :(

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Is the Bluetooth card internal ?

Posted 1 year ago
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mkan028
Posts: 5

yes it is internal

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Try a driver from the Intel support site.

Posted 1 year ago
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mkan028
Posts: 5

I've tried installing the driver from intel support site and the problem didnt go away. However after uninstalling all the bluetooth drives
it doesn't seem to be having an issues as a generic bluetooth driver, and my bluetooth mouse is connecting. Could it be because ive been trying to install the wrong driver?

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

Very possibly.

Posted 1 year ago
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mkan028
Posts: 5

thanks for your help lighthouse and raphoenix

Posted 1 year ago
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