Rick, I absolutely agree. The manufacturers should be made liable for their flaws. But in the US you will never see such a legislation unless people get physically hurt - maybe in the EU there is a chance that they evolve into that direction. They just passed a nice law that you get compensated by the airline if a flight is delayed - starting with a 3 hour delay (200 Euros ($260)) up to 600 Euros ($800) for a long delay. And that even if they transported you.
Are PC Cleaners really going to help you?(26 posts)
Xhi, still, I think the manufacturer should be made responsibel and it is up to him to prove that he has done everything in his power to avoid such problems.
I know very well that is is quasi impossible to write error free code of any substance. Question is what is a software manufacturer doing to get as close to the error free situation as possible - e.g. following the ISO standards and getting certification for that.
But the proof should be with the manufacturer, not with the customer. That's the law they passed in Germany. The manufacturer has to prove that it was not a design or implementation flaw.
I found the ISO 9000 - and that is a big deal. To get certified, you have to change your whole organization - from the mail department to the board. And that may take several years. In Germany, in many areas you cannot do business with the goverment and all it's organizations unless you are certified.