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(Solved) - Any button than opens another window won't work

(3 posts)
  • Started 6 years ago by karenm152
  • Latest reply from karenm152
  • Topic Viewed 572 times

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Posted yesterday 
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karenm152
Posts: 2

When I click on buttons that need to open new windows, such as to print something, nothing happens. Anyone know if this is a setting I need to change? I have Windows 7 and IE 8. The buttons work fine in Firefox and Google Chrome.

Posted 6 years ago
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ispalten
Posts: 6259

There is a VERY old KB fix from MS HERE on this same problem. Latest appears to be for XP and with IE 6?

There is a RESOLUTION part there,

__________________
To resolve this problem in Internet Explorer, follow these steps:
Quit all programs that are running.
Click Start, and then click Run.
Type regsvr32 urlmon.dll, and then click OK.
When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.
If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
Shdocvw.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll
_____________________

It is possible this will fix it, but I'm not sure and not sure issuing those commands might not mess something? Trying it is up to you?

However, there is this LONG thread on THIS PROBLEM here and it is for W7 and it seems it did fix some people?

Irv S.

Accepted Answer · Posted 6 years ago
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karenm152
Posts: 2

I tried your steps above and it didn't work so I went to the link you provided. The .bat file that was suggested did work.

Thank you!

Posted 6 years ago
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