My nephew asked me to take a quick look at his new Laptop, it has a registry Virus on it that continues to bring up the Windows Explorer has stopped working window.
Norton doesn't clean it off, much less point out it has a problem.
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: xtsyynm.dll_unloaded
anyone know a quick fix or is paving the drive and starting again the only possibility?