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How-To Geek Forums / Windows 8

Annoying Norton

(5 posts)
  • Started 4 months ago by seagypsy
  • Latest reply from ispalten
  • Topic Viewed 318 times

seagypsy
Posts: 4

My new laptop came w/Norton, which is about to expire. I tried to install new Norton, but it stops running soon after the initial loading. I tried to uninstall the old Norton program in the laptop and that is not responding. So, I'm stuck in Norton limbo land! Yikes!! Help!

Posted 4 months ago #
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Lighthouse
Lighthouse
Posts: 13598
 
ReadandShare
Posts: 127

And after you get rid of Norton, download and install the free Windows Defender (for Win 8). Effective yet non-intrusive.

Posted 4 months ago #
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owen123
owen123
Posts: 800

Windows defender should already be on windows 8, just not enabled (I hope!), can't remember how you re enable it.

Posted 4 months ago #
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ispalten
ispalten
Posts: 6259

First, assuming the 'new' Norton was the same, say Norton ISS 2012 and the new one was Norton ISS 2013 (which by the way should have been updated anyway it Live Update was running), all you needed to do was to ADD the new license. Each Norton product did it slightly different, but for ISS on the main screen is RENEW subscription and click on that and on the new windows is "I have a key or new code' and enter it.

If a different 'type', say just the A/V, use the Norton Removal Tool and then install the new one, it should work.

Irv S.

Posted 4 months ago #
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