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Adobe Reader 8.1.1 won't uninstall

(4 posts)
  • Started 8 years ago by BAGS
  • Latest reply from chgabbs
  • Topic Viewed 5420 times

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Posted yesterday 
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BAGS
Posts: 4

I want to get rid of Adobe Reader on my WIN XP Home computer, but when I try to uninstall it, I receive the following error message: "Internal Error 2753 Updater.api_non_opt". I have tried the Adobe forum and knowledgebase without much success. The manual uninstall recommended by Adobe is too complicated for a novice like me (Run in Safe Mode, go to task manager, processes, end explorer.exe, new task using CMD line prompt to remove dlls, etc. Does anyone have any ideas as to how to remove Reader without going through three pages of instructions? Thanks

Posted 8 years ago
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michael
Posts: 568

Try redownloading the installer.

--
Mike

Posted 8 years ago
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ktippery
Posts: 1

You may have to remove any other adobe programs, like adobe download manager, and if it is listed in add remove programs, download the windows Install Clean Up utility from microsoft and run it, before trying to use add remove programs.

Posted 8 years ago
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chgabbs
Posts: 1

ktippery,

The Windows Install Clean Up worked like a charm and fixed this problem.

Thanks

Posted 8 years ago
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