I think it is alt+f10 for my laptop. i tried everthing else only that works -- even the f8 to safe mode didnt work. I can get into the eRecovery stage fine, but it is the process of restoring to factory default that seemed to be having a problem, it always stop at the exact source. and now after unsuccessfully trying several times to get the restore to work, i get a message: Smart failure predicted on hard disk 2: wdc wd2500bevs-22ust0-(s1)
Warning: immediately back-up your data and replace your hard drive. A failure may be imminent.
Press f1 to continue.
I have googled the meaning of this, and from what i read, i should do as it says... but none of them teaches me how to make a back up, which i really hope i can because i have important files in the D drive which shouldnt be affected by the system restore but i cant get into it because i cant even get the command prompt.