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78y5 Bringing up WMP

(15 posts)
  • Started 1 year ago by Aussiebrumby
  • Latest reply from Hermitt
  • Topic Viewed 891 times

Aussiebrumby
Aussiebrumby
Posts: 7

I have had an issue of =78y5 being typed, whenever I try to type something, and windows media player pops up. I have searched many forums trying to find out how to stop this, if it is a virus - how to get rid of it etc etc. I have reformatted the computer 3 times, tried 5 different free anti virus programs, including kaspersky, however, nothing works. Any advice would be appreciated.

Posted 1 year ago
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GuiltySpark
GuiltySpark
Posts: 4024

Hi Aussiebrumby ,

Welcome to HTG ,

Does it happen in Safe mode ?

Posted 1 year ago
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Xhi
Xhi
Posts: 6298

Have you run Malwarebytes and/or Superantispyware?

Posted 1 year ago
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Aussiebrumby
Aussiebrumby
Posts: 7

I've tried to get into safe mode, but the virus makes everything flicker and I can't navigate the arrow keys. It really is a nasty thing. I have downloaded and tried every free anti virus I know of, including Avira, Avast, AVG, Kaspersky, Malwarebytes, Superantispy, Hijack this.... to name a few. Nothing works. It removed me from administrator etc.

I am typing this from a different computer as it won't even let me type in my username and password to the forum.

Posted 1 year ago
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Superevil
Superevil
Posts: 175

If you've reformatted the computer 3 times like you say you did and it's still doing it I doubt it's a virus, unless it's a boot sector virus or rootkit or similar. Have you tried a different keyboard?

Posted 1 year ago
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Aussiebrumby
Aussiebrumby
Posts: 7

Just managed to get into safe mode. Ran Malwarebytes in safe, and it found something called PUP.CrossFire.Sa. This was deleted by Malwarebytes, however, the virus popped up again and started flicking all over the screen, wouldn't let me save the notepad file onto the desktop.

Posted 1 year ago
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warlock
warlock
Posts: 4100

It is nasty and it is a trojan I think you are looking at a system reinstall. I can't stay on try what the other members recommend. Seems like you tried all the normal one's already.

Posted 1 year ago
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Aussiebrumby
Aussiebrumby
Posts: 7

I wiped the computer and reinstalled from Toshiba discs 4 times... so I am lost. Nothing I do seems to help, it just gets worse.

Posted 1 year ago
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Hermitt
Hermitt
Posts: 1310

Aussiebrumby, have a read here...
http://answers.yahoo.com/quest.....151AAEWQvA
Another option...
Kaspersky Rescue Disk 10
http://support.kaspersky.com/viruses/rescuedisk

Jim

Posted 1 year ago
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Aussiebrumby
Aussiebrumby
Posts: 7

Interestingly enough, I uninstalled Advance System Care 6. After rebooting, the computer would not load windows explorer at all. I am again reformatting, will not download Advance System Care again, and hope that this may somehow fix the issue. Thank you Hermitt for the links. If the issue happens after this reformat, I will try the advice on those links :)

Posted 1 year ago
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Hermitt
Hermitt
Posts: 1310

Good luck Aussiebrumby.

Jim

Posted 1 year ago
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Aussiebrumby
Aussiebrumby
Posts: 7

Thanks Jim, will let you know what happens :)

Jacquie

Posted 1 year ago
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Aussiebrumby
Aussiebrumby
Posts: 7

No go. The virus started straight away after reformatting. Looks like I'm going to have to get a new hard drive.

Posted 1 year ago
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Lighthouse
Lighthouse
Posts: 13598

You could DBAN the drive, and start again. It will wipe your drive completely,
http://www.dban.org/

Posted 1 year ago
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Hermitt
Hermitt
Posts: 1310

Jacquie, have you created that Kaspersky rescue disk 10 yet?
If you boot with it, it will scan your hdd for viruses & rootkits.
It it finds nothing bad, then use LH's advice and dban the hdd.
Also, sometimes just deleting the partition and creating a new one will fix it.
Try everything you can before you go out and spend money for a new hdd.

best of luck,
Jim

Posted 1 year ago
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