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6B7 error

(12 posts)
  • Started 4 years ago by atrtmr
  • Latest reply from LH
  • Topic Viewed 5467 times

atrtmr
Posts: 7

Cannot complete a Windows Update - Receive a 6B7 error code. Can you help me?

Posted 4 years ago
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LH
Posts: 20002

atrtmr hi. Which update is it ?

Posted 4 years ago
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atrtmr
Posts: 7

Office Live add-In 1.5

Posted 4 years ago
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LH
Posts: 20002

Try a manual install,
http://www.microsoft.com/downl.....laylang=en

Posted 4 years ago
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atrtmr
Posts: 7

OK, tried that. Now received error message - The following updates failed to install: "Windows Live Id Sign-In Assistant"

Posted 4 years ago
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LH
Posts: 20002

Which version of Office are you using ?

Posted 4 years ago
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vistamike
Posts: 10945

Are you actually running windows/office live? What version of Office are you running?
But see this
http://support.microsoft.com/kb/942288
Might help.

Mike

Posted 4 years ago
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atrtmr
Posts: 7

I beleive it is 2002

Posted 4 years ago
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LH
Posts: 20002

Are you running XP by any chance ?

Posted 4 years ago
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atrtmr
Posts: 7

Where do I look for this, again

Posted 4 years ago
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atrtmr
Posts: 7

windows vista

Posted 4 years ago
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LH
Posts: 20002

That update is for 2003 and 2007. Just hide it in Windows Updates.

Posted 4 years ago
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