How-To Geek

i was hoping some one can help me out with this problem. i have been having this problem for about a month now. when i try to search for things on the web i get this error instead of the web site. 403 - Forbidden: Access is denied. i cant even go to the lots of the dell web sites to fix my roommates computer.
does any one know the cause to this, and if so is there a way to fix it? i am using windows 7 on an acer aspire 77441. i have been using the same web browser for two years now witch is rocketmelt and never had a problem before.

Have you tried a different browser? sorry GuiltySpark you got there before me with that question :)
You may need to scan with these

http://www.superantispyware.com/
http://www.malwarebytes.org/

Also use this

http://www.piriform.com/ccleaner

Have you tried a system restore?

i get the same thing with internet explorer. i also just did a system restore just a couple of days ago, it did not help. i also a reset to factory format.

Did you do a clean install of the OS? and if so can you access any websites?
What AV and Firewall are you using?

in the last few days i have been searching for used desk top computers to upgrade my roommates dell 2400. i cant rember the site that i got this message from on those. but to day i have been trying to visit dell web sites such as the following,.....
Dell.device-driver.org/Download

Dell-Drivers.DriverManager.com

Dell.device-driver.org/Download

Dell2400Drivers.Driver-Fix.com

www.Dell.com/HardDrives

i do not know why i am all of a sudden getting this error.

yes, after typing the ping request, a black box with white lettering appeared, but after a second or two it went away.

"after typing the ping request, a black box with white lettering appeared, but after a second or two it went away."

Did you type it into a command prompt ? because it sounds like a cmd prompt opened briefly which shouldn't happen.

i think i used windows key and then r. how do i get the comand prompt again?

i got to the command prompt. this is what came up.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\370lav>ping www.howtogeek.com

Pinging www.howtogeek.com [208.43.115.82] with 32 bytes of data:
Reply from 208.43.115.82: bytes=32 time=48ms TTL=54
Reply from 208.43.115.82: bytes=32 time=49ms TTL=54
Reply from 208.43.115.82: bytes=32 time=48ms TTL=54
Reply from 208.43.115.82: bytes=32 time=48ms TTL=54

Ping statistics for 208.43.115.82:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 49ms, Average = 48ms

C:\Users\370lav>

ok here is what came up with dell,....

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\370lav>ping www.dell.com

Pinging www1.ins.dell.com [143.166.83.38] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 143.166.83.38:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\370lav>