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403 - Forbidden: Access is denied.

(43 posts)
  • Started 1 year ago by 825yva
  • Latest reply from 825yva
  • Topic Viewed 974 times

825yva
Posts: 38

i was hoping some one can help me out with this problem. i have been having this problem for about a month now. when i try to search for things on the web i get this error instead of the web site. 403 - Forbidden: Access is denied. i cant even go to the lots of the dell web sites to fix my roommates computer.
does any one know the cause to this, and if so is there a way to fix it? i am using windows 7 on an acer aspire 77441. i have been using the same web browser for two years now witch is rocketmelt and never had a problem before.

Posted 1 year ago
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GuiltySpark
Posts: 4024

Hi 825yva ,

Try a different browser to see if the results are the same.

Posted 1 year ago
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gedstar
Posts: 521

Have you tried a different browser? sorry GuiltySpark you got there before me with that question :)
You may need to scan with these

http://www.superantispyware.com/
http://www.malwarebytes.org/

Also use this

http://www.piriform.com/ccleaner

Have you tried a system restore?

Posted 1 year ago
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Xhi
Posts: 6298

It could also be an invalid URL. Can you post a sample url?

Posted 1 year ago
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825yva
Posts: 38

i get the same thing with internet explorer. i also just did a system restore just a couple of days ago, it did not help. i also a reset to factory format.

Posted 1 year ago
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GuiltySpark
Posts: 4024

We need more info, such as links to sites you are trying to reach and whether or not it happens on all searches.

If you open up a cmd prompt in Admin mode (right click, run as Admin) and type ping www.howtogeek.com what does it say ?

Posted 1 year ago
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gedstar
Posts: 521

Did you do a clean install of the OS? and if so can you access any websites?
What AV and Firewall are you using?

Posted 1 year ago
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warlock
Posts: 4100

In control panel network and internet, internet options, connections, lan settings do you have a proxy set?

Posted 1 year ago
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825yva
Posts: 38

in the last few days i have been searching for used desk top computers to upgrade my roommates dell 2400. i cant rember the site that i got this message from on those. but to day i have been trying to visit dell web sites such as the following,.....
Dell.device-driver.org/Download

Dell-Drivers.DriverManager.com

Dell.device-driver.org/Download

Dell2400Drivers.Driver-Fix.com

www.Dell.com/HardDrives

i do not know why i am all of a sudden getting this error.

Posted 1 year ago
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GuiltySpark
Posts: 4024

Your last link works fine but the others are not valid links, did you try the ping request in my above post ?

Posted 1 year ago
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825yva
Posts: 38

yes, after typing the ping request, a black box with white lettering appeared, but after a second or two it went away.

Posted 1 year ago
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Xhi
Posts: 6298

You do not want to get drivers from those sites in any event. Get any drivers you need directly from Dell.com/support. Other such sites are most often scams and will mess up your computer.

Posted 1 year ago
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GuiltySpark
Posts: 4024

"after typing the ping request, a black box with white lettering appeared, but after a second or two it went away."

Did you type it into a command prompt ? because it sounds like a cmd prompt opened briefly which shouldn't happen.

Posted 1 year ago
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825yva
Posts: 38

ok thanks xhi. but i also get this error with www.hpshopping.com

Posted 1 year ago
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825yva
Posts: 38

i think i used windows key and then r. how do i get the comand prompt again?

Posted 1 year ago
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GuiltySpark
Posts: 4024

Winkey+R then type cmd and hit enter.

Edit : your hpshopping site link opens fine for me.

Posted 1 year ago
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825yva
Posts: 38

i got to the command prompt. this is what came up.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\370lav>ping www.howtogeek.com

Pinging www.howtogeek.com [208.43.115.82] with 32 bytes of data:
Reply from 208.43.115.82: bytes=32 time=48ms TTL=54
Reply from 208.43.115.82: bytes=32 time=49ms TTL=54
Reply from 208.43.115.82: bytes=32 time=48ms TTL=54
Reply from 208.43.115.82: bytes=32 time=48ms TTL=54

Ping statistics for 208.43.115.82:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 49ms, Average = 48ms

C:\Users\370lav>

Posted 1 year ago
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GuiltySpark
Posts: 4024

That ping is good no problems there.

Now try to ping www.dell.com

Posted 1 year ago
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825yva
Posts: 38

ok here is what came up with dell,....

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\370lav>ping www.dell.com

Pinging www1.ins.dell.com [143.166.83.38] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 143.166.83.38:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\370lav>

Posted 1 year ago
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GuiltySpark
Posts: 4024

That is exactly how it should be with dell.

Have you tried Warlocks suggestion about checking for a proxy ?

Posted 1 year ago
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