Hi there,

I just recently reinstalled my Vista Ultimate on my HP dv2000 laptop. I have updated with service pack 1 and other updates from microsoft.

However, there is a crash window prompt every time I close the applications after finished using them. E.g., when I close MS Word/PowerPoint, the error window will come up "Word has stopped workinge", and the following statement will follow: Windows can check online for a solution to the problem.

The most recent error message is: "Symantec User Session has stopped working". This happens when I sync my Outlook email with my email server. And here's the following error details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ccApp.exe
Application Version: 106.2.0.21
Application Timestamp: 45a467ef
Fault Module Name: mlang.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4549bcf7
Exception Code: c0000005
Exception Offset: 752fe3b4
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: ee98
Additional Information 2: 46fb97020e99fd54128545b4df82441f
Additional Information 3: ee9e
Additional Information 4: b93c1e2afffd48c9c948a7a32f1ebf49

Can someone please help on this? Many thanks in advance.

Ash