http://www.howtogeek.com/forum/ How-To Geek Forums Topic: Exiting sleep mode causes shut down en Tue, 02 Dec 2008 14:57:44 +0000 http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down/page/2#post-57204 Fri, 14 Nov 2008 20:36:33 +0000 Bria0817 57204@http://www.howtogeek.com/forum/ <p>Hey Thristle, i know it's been a while since your problem was posted. I recently had the same problem with my computer and it's actually a simple fix. If you open up your power options and choose what closing the lid does, make it so that when you press the power button, when you press the sleep button, and when you close the lid the computer goes to sleep. I had the same problem your having with my inspiron and that fixed it for me. Hope this helps you, good luck! </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down/page/2#post-39939 Tue, 05 Aug 2008 01:47:39 +0000 Thristle 39939@http://www.howtogeek.com/forum/ <p>Actually, all of the events are either Warning or Critical....with about 6-7 happening every day, so I'm assuming that my laptop is just extra precautious? Because there are a few entries that are yellow, but they say that there are just some processes using too much RAM...and stuff like that.</p> <p>I think that it usually only shuts down after sleeping if I leave it alone for about 2 or more hours....I know that there was a setting for how long you want to wait until it shuts down, but now it's not there, so I can't just turn that off. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down/page/2#post-39585 Sun, 03 Aug 2008 21:08:11 +0000 raphoenix 39585@http://www.howtogeek.com/forum/ <p>Thristle,</p> <p>The Event Logs can only hold so many events and then new events begin over writing the old events. Every time you boot the machine, events are written to the logs which is normal.</p> <p>However, there should NOT be RED and YELLOW Warning Events in the logs unless something is indeed wrong with your machine, the setup or possibly the software.</p> <p>If the machine began having RED and YELLOW Event Warnings in the logs from the day your Mom purchased it, then something was wrong with the machine when she bought it.</p> <p>Do (NOT) clear the Event Logs because they tell one what is happening in your machine.</p> <p>If you call DELL, the Support Technician will ask you what Events are in the Logs and may be able to tell you what to do.</p> <p>Do you have a friend that REALLY KNOWS about computers that could look at your machine ??</p> <p>Maybe you could take your machine to a Best Buy Store and one the (Geek Squad Folks) would look at the machine free for you ??</p> <p>Also, if you live near a College, one the students or teachers may be glad to help you out for free.</p> <p>Just some suggestions.</p> <p>Rick P. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down/page/2#post-39560 Sun, 03 Aug 2008 19:27:33 +0000 Thristle 39560@http://www.howtogeek.com/forum/ <p>Yeah, but I have no proof that it was broken before I even touched it...</p> <p>There are so many problems in my event log, that the old ones vanished: there are 1,428 events since May 11th, the most recent one being today, at 15:10:16 EST</p> <p>However, that's just in the Diagnostics-Performance tab...</p> <p>Would this prove anything? I know that the event log said that there were critical and warning statuses in November of 2007, when my mom ordered the laptop... </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down/page/2#post-39305 Sat, 02 Aug 2008 18:17:08 +0000 raphoenix 39305@http://www.howtogeek.com/forum/ <p>Thristle,</p> <p>No; I didn't mean that. I only suggested that you get in touch with Dell because you said you have had problems with your machine from the start and thus far, we have not helped you with a solution.</p> <p>Since, ScottW has a machine very much like yours, post back and maybe he can come up with something.</p> <p>Don't like to tell anyone we can't help them unless a machine really does have a hardware problem.</p> <p>Post back.</p> <p>Kindest Regards,<br /> Rick P. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down/page/2#post-39226 Sat, 02 Aug 2008 14:14:36 +0000 Thristle 39226@http://www.howtogeek.com/forum/ <p>So the only way to fix it is to send it back to Dell? </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down/page/2#post-38918 Fri, 01 Aug 2008 02:30:48 +0000 Thristle 38918@http://www.howtogeek.com/forum/ <p>I doubt that they'd let me get another one, and my mom probably won't let me either. I guess I'll just have to live with it...</p> <p>Maybe there's something in the registry that controls the sleep and everything? </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38824 Thu, 31 Jul 2008 17:53:10 +0000 raphoenix 38824@http://www.howtogeek.com/forum/ <p>Thristle,</p> <p>You said you have had problems with the laptop since you purchased it.</p> <p>Have you ever called Dell Support ??</p> <p>I realize Dell has a Very Bad Reputation for supporting anything HOWEVER they say they realize they have a problem and are supposed to be going out of their way to correct the issue.</p> <p>I needed some technical info from them which is not on their website (MB Manufacturer) for a certain model of a friend's machine which I was repairing and Dell Tech Support tried their best and finally got it for me.</p> <p>Even though your machine is out of warranty, I would suggest you give them a call because you have had problems with your machine from the start. Never can tell; they might offer you half price off on a new laptop in this economic recession environment. BE DEMANDING if they try to "sluf" you off. </p> <p><a href='http://support.dell.com/support/topics/global.aspx/support/dellcare/byphone_prod?c=us&#38;l=en&#38;s=gen'>http://support.dell.com/support/topics/global.aspx/support/dellcare/byphone_prod?c=us&#38;l=en&#38;s=gen</a></p> <p>We all will still be here to try to help you no matter what Dell does.</p> <p>Regards,<br /> Rick P. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38797 Thu, 31 Jul 2008 15:16:26 +0000 Thristle 38797@http://www.howtogeek.com/forum/ <p>Well, my laptop has had problems ever since I got it. The first day I started it up, I installed updates, and then I couldn't shut it off, or turn it on, it was just cycling between configuring updates and restarting. But I don't see how these could be related, other than it being a power problem. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38677 Wed, 30 Jul 2008 23:37:24 +0000 raphoenix 38677@http://www.howtogeek.com/forum/ <p>ScottW,</p> <p>Agree if that is all the new Bios does. From a Asus point of view, some MBs have +10 Bios updates so believe it is ALWAYS best to have the latest Bios installed on any equipment.</p> <p>As for as the laptop Lid Sleep Switch, it may have a scan code much like a key board sleep scan code. Not sure why the lid sleep switch would cause problems different from a normal key call for sleep withstanding a resume call on lid opening.</p> <p>Regards,<br /> Rick P. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38666 Wed, 30 Jul 2008 23:10:59 +0000 ScottW 38666@http://www.howtogeek.com/forum/ <p>The general consensus about BIOS updates is only update if you are having a problem that could be BIOS-related or a problem specifically mentioned in the update. From Dell support, the A06 BIOS for the 1521 has these new features and enhancements:<br /> <code><br /> 1. Added support for New optical drives.<br /> 2. Added enhancement for MediaDirect control.<br /> </code><br /> I'm finding it hard to get excited about this update, based on that description. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38607 Wed, 30 Jul 2008 21:06:42 +0000 raphoenix 38607@http://www.howtogeek.com/forum/ <p>Thristle,</p> <p>I figured there were Bios Firmware and Software updates for your machine which might help your problem. </p> <p>Since ScotttW has a very similar machine, he can better trouble shoot and explain your question.</p> <p>POST BACK so your Topic remains high on the list and he will probably respond.</p> <p>Regards,<br /> Rick P. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38554 Wed, 30 Jul 2008 15:30:42 +0000 Thristle 38554@http://www.howtogeek.com/forum/ <p>Well, the manual says: "To exit Sleep state, press the power button."</p> <p>The bios download says that it will replace my A04 bios with an A06 bios. What will that change? (I'm not going to do anything until I know exactly what might happen.) </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38469 Wed, 30 Jul 2008 06:28:15 +0000 ScottW 38469@http://www.howtogeek.com/forum/ <p>Thristle, the results of the earlier experiment are interesting. It shows that the open lid event works properly in one scenario. However, for some reason, it doesn't work immediately following a close lid event. Hmm.</p> <p>A Dell Inspiron? I have one, too, though it's an older model 9300 and is running XP MCE. I had the close lid action set to "do nothing" because I like to choose what happens. However, as an experiment, I set close lid to "standby" -- the XP equivalent of sleep. When I closed the lid, the system went into standby. When I opened the lid, it resumed normally. Why you get a shut down operation is a mystery to me. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38434 Wed, 30 Jul 2008 02:27:32 +0000 raphoenix 38434@http://www.howtogeek.com/forum/ <p>Thristle,</p> <p>Go to link below and download Inspiron 1521 manual. Please read and post back.</p> <p><a href='http://support.dell.com/support/edocs/systems/ins1521/en/index.htm'>http://support.dell.com/support/edocs/systems/ins1521/en/index.htm</a></p> <p>Start Page for Dell 1521 Drivers, Updates and Bios Upgrade.</p> <p><a href='http://support.dell.com/support/downloads/driverslist.aspx?c=us&#38;l=en&#38;s=gen&#38;ServiceTag=&#38;SystemID=INS_PNT_PM_1521&#38;os=WLH&#38;osl=en&#38;catid=&#38;impid='>http://support.dell.com/support/downloads/driverslist.aspx?c=us&#38;l=en&#38;s=gen&#38;ServiceTag=&#38;SystemID=INS_PNT_PM_1521&#38;os=WLH&#38;osl=en&#38;catid=&#38;impid=</a></p> <p>Regards,<br /> Rick P. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38432 Wed, 30 Jul 2008 01:55:59 +0000 Thristle 38432@http://www.howtogeek.com/forum/ <p>Where is the bios located? </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38375 Tue, 29 Jul 2008 20:31:11 +0000 raphoenix 38375@http://www.howtogeek.com/forum/ <p>Thristle,</p> <p>Look in the Bios. Are there setting options for Sleep ??</p> <p>Regards,<br /> Rick P. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-38367 Tue, 29 Jul 2008 20:17:55 +0000 Thristle 38367@http://www.howtogeek.com/forum/ <p>For the first one, I could only exit sleep mode after pressing the power button, although I think I configured my settings to be like that. It turned back on perfectly when I resumed.</p> <p>For the second one, it awoke when I opened the lid, and it resumed perfectly also. I think the problem is dealing with the automatic part of the sleep mode, whether it be timed, or closing the lid. So do I have to always just click on sleep, to make it sleep, instead of just closing the lid?</p> <p>It's an Inspiron 1521 laptop from Dell. </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-37810 Mon, 28 Jul 2008 04:18:30 +0000 ScottW 37810@http://www.howtogeek.com/forum/ <p>Thristle, let's try some other experiments to define the scope of the problem. Without closing the lid, put the system into sleep from the start menu. After it goes to sleep, wait at least 30 - 60 secs to make sure it does not wake up automatically. Then see how you can bring it out of sleep. Does it resume when you move the mouse (or touch the touchpad)? Does it resume if you press a key on the keyboard? For either of these resume scenarios, does the computer shut off as it does when the lid is opened?</p> <p>Here's another one. Put the system into sleep then close the lid. Wait, as before. Now open the lid and see what happens. BTW, what is the make and model of the system? </p> http://www.howtogeek.com/forum/topic/exiting-sleep-mode-causes-shut-down#post-37781 Mon, 28 Jul 2008 01:30:32 +0000 Thristle 37781@http://www.howtogeek.com/forum/ <p>No, I have my power options set up to go to sleep when I close the lid, not turn off, or hibernate, or whatever else. It's when I try to "exit" the sleep mode that I'm getting problems. </p>