How-To Geek Forums Topic: (Solved) - Office Files

How-To Geek Forums Topic: (Solved) - Office Files - Virus False positive http://www.howtogeek.com/forum/ How-To Geek Forums Topic: (Solved) - Office Files - Virus False positive en Tue, 02 Dec 2008 13:34:05 +0000 whs on "(Solved) - Office Files - Virus False positive" http://www.howtogeek.com/forum/topic/office-files-virus-false-positive#post-34287 Thu, 10 Jul 2008 22:59:05 +0000 whs 34287@http://www.howtogeek.com/forum/ I would think it is good that your business has taken off. Always first things first. Not everybody has the luxery of free time like us retirees. But it is nice to see you again. Appletom on "(Solved) - Office Files - Virus False positive" http://www.howtogeek.com/forum/topic/office-files-virus-false-positive#post-34284 Thu, 10 Jul 2008 22:53:33 +0000 Appletom 34284@http://www.howtogeek.com/forum/ whs says, "Thanks for updating us. " You are welcome. I sure have missed this place. I spent a whole lot of time here when I first got Vista, then things have taken off business wise and I don't have much opportunity to just surf around anymore. whs on "(Solved) - Office Files - Virus False positive" http://www.howtogeek.com/forum/topic/office-files-virus-false-positive#post-34282 Thu, 10 Jul 2008 22:48:25 +0000 whs 34282@http://www.howtogeek.com/forum/ Isn't it fun? Thanks for updating us. Appletom on "(Solved) - Office Files - Virus False positive" http://www.howtogeek.com/forum/topic/office-files-virus-false-positive#post-34281 Thu, 10 Jul 2008 22:45:26 +0000 Appletom 34281@http://www.howtogeek.com/forum/ All is now well. I don't know if I needed to uninstall the six MS updates or not, but now I have reinstalled them and all is well. So, here's the sequence: Yesterday I had no problems. This morning I installed the six MS updates. AVG updates itself every four hours. Suddenly, I couldn't open office documents or access AVG. I uninstalled the six updates, things still didn't work. I used system restore to roll back THREE! days. I uninstalled AVG. I reinstalled AVG. Everything started working fine. I reinstalled the six MS Updates. Everything is still working fine. I think AVG did something stupid, but I can't be sure. Ah, the joys of being a Windows kind of guy. Lighthouse on "(Solved) - Office Files - Virus False positive" http://www.howtogeek.com/forum/topic/office-files-virus-false-positive#post-34244 Thu, 10 Jul 2008 20:24:18 +0000 Lighthouse 34244@http://www.howtogeek.com/forum/ Ah. please keep us informed Appletom :) Appletom on "(Solved) - Office Files - Virus False positive" http://www.howtogeek.com/forum/topic/office-files-virus-false-positive#post-34238 Thu, 10 Jul 2008 19:10:48 +0000 Appletom 34238@http://www.howtogeek.com/forum/ An AVG uninstall followed by a fresh install seems to have done the trick. Lighthouse on "(Solved) - Office Files - Virus False positive" http://www.howtogeek.com/forum/topic/office-files-virus-false-positive#post-34237 Thu, 10 Jul 2008 18:28:58 +0000 Lighthouse 34237@http://www.howtogeek.com/forum/ AVG 8 AGAIN.? They should have sorted it by now! Appletom on "(Solved) - Office Files - Virus False positive" http://www.howtogeek.com/forum/topic/office-files-virus-false-positive#post-34235 Thu, 10 Jul 2008 18:19:52 +0000 Appletom 34235@http://www.howtogeek.com/forum/ This one's weird. No matter what Excel spreadsheet I try to open, I get this notice: "The file cannot be opened because your virus scanner has detected a problem with the file." If I try to open any Word document, I get this notice: "The file 'FileName.docx' is not available." If I try to open any PowerPoint presentation, I get this notice: "PowerPoint can't read [full path name]". Then there's an option for more details and it says something about my anti virus software. This happens with ANY office file. Old files, new files, even a file I create right now and save cannot be opened. I use the fully paid AVG 8.0 suite for anti virus, spyware, firewall, etc. and it's always up to date. It gets weirder - I cannot open AVG. And there's no AVG icon in the tray like there usually is. And Windows Security Alerts is telling me that AVG's Malware is telling it that it (AVG) might be out of date. Clicking "Update" does nothing. I uninstalled the six Windows updates that came in today and rebooted, the Office files still won't open. I even rolled my computer back (system restore) to three days ago and I can't open Office files and I can't get at AVG. I guess the last desperate measure is uninstall AVG, then find the installation file and try to reinstall.