http://www.howtogeek.com/forum/ How-To Geek Forums Topic: Blue Screen on startup help en Thu, 08 Jan 2009 19:15:28 +0000 http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16606 Sat, 05 Apr 2008 11:22:24 +0000 Deney 16606@http://www.howtogeek.com/forum/ <p>Well a day later it seems to be going good thank you. Before when I said that the windows error never searched online for the problem, it did it yesterday after my computed rebooted from memory diagnostic tool. The error suggested that it was Mcaffee that was causing the problem (the pre installed AV software for DELLs!). I would advise all people on DELLs to delete Mcaffee if they have the same error, thanks! </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16501 Fri, 04 Apr 2008 16:32:11 +0000 jonhill987 16501@http://www.howtogeek.com/forum/ <p>You burn that memtest86+ .iso to a disk with whatever software you normal use (Nero or whatever) you then boot from it. </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16499 Fri, 04 Apr 2008 16:23:31 +0000 pipo 16499@http://www.howtogeek.com/forum/ <p>sorry, i forgot to mention that The Geek has an article about using the Memory Diagnostic tool of vista, it can be found here <a href='http://www.howtogeek.com/howto/windows-vista/test-your-computers-memory-using-windows-vista-memory-diagnostic-tool/'>test your computer's memory using windows vista memory diagnostic tool</a> </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16494 Fri, 04 Apr 2008 15:39:31 +0000 Deney 16494@http://www.howtogeek.com/forum/ <p>Okay I have ran the memory diagnostic tool (although I missed the feedback it gives when it restarts? Does it give feedback? Thanks for your help, I will report back if I get another blue screen! </p> <p>Thanks again! </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16490 Fri, 04 Apr 2008 14:46:50 +0000 pipo 16490@http://www.howtogeek.com/forum/ <p>i think you still need a mounting program for that </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16489 Fri, 04 Apr 2008 14:09:11 +0000 Deney 16489@http://www.howtogeek.com/forum/ <p>Can I burn that .iso straight onto a disc or do I need a mounting program such as Alcohol 120%?</p> <p>Thanks. </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16488 Fri, 04 Apr 2008 14:08:28 +0000 pipo 16488@http://www.howtogeek.com/forum/ <p>that's what i think too, it's probably the memory. windows vista has a memory diagnostic tool, you could try that as an alternative to jonhill987's suggestion. you can type it in the 'Start Search' box. </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16487 Fri, 04 Apr 2008 14:02:52 +0000 jonhill987 16487@http://www.howtogeek.com/forum/ <p>My money is on a duff stick of RAM. Download the <a href='http://www.memtest.org/'>Memtest86+</a> .iso and burn it to disk. Boot from that disk (you may have to change your BIOS settings to boot from CD) and let it run a scan.</p> <p>Also while you are in the BIOS check you RAM voltage some types of RAM (like OCZ) require 2V to work properly and the default is 1.8V on most motherboards. What make of RAM do you have?</p> <p>EDIT: Scrap the second part, I spotted it is a DELL so unless you have upgraded your RAM that shouldn't be a problem. </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16485 Fri, 04 Apr 2008 13:57:04 +0000 pipo 16485@http://www.howtogeek.com/forum/ <p>this happened after you bought the PC? i mean, it was still new when this happened? </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16481 Fri, 04 Apr 2008 13:48:45 +0000 Deney 16481@http://www.howtogeek.com/forum/ <p>Not when it happened the first time. </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16476 Fri, 04 Apr 2008 13:29:39 +0000 pipo 16476@http://www.howtogeek.com/forum/ <p>did you tweak anything or install anything before this happened? </p> http://www.howtogeek.com/forum/topic/blue-screen-on-startup-help#post-16474 Fri, 04 Apr 2008 13:22:06 +0000 Deney 16474@http://www.howtogeek.com/forum/ <p>From time to time (I would say about once every two weeks) when I start up my Vista PC, (Dell Inspiron 531), when Windows loads up a blue screen cromes up saying that Windows discovered an error and had to shut down. It tells me to check if any new software or hardware was installed correctly, but often I have not newly installed either. This has happened ever since I bought my new PC a few months ago, so I thought I'd ask on a forum before sending it back ^^ to see if it can be fixed.<br /> When I restart the computer, a small "Windows has discovered an error" window pops up, and says that it will check online for solutions next time I am online, but it doesn't. In the Details section of this box if says the following:<br /> "Problem signature:<br /> Problem Event Name: BlueScreen<br /> OS Version: 6.0.6000.2.0.0.768.3<br /> Locale ID: 2057</p> <p>Additional information about the problem:<br /> BCCode: 1000008e<br /> BCP1: C0000005<br /> BCP2: 81DE8671<br /> BCP3: 83083B28<br /> BCP4: 00000000<br /> OS Version: 6_0_6000<br /> Service Pack: 0_0<br /> Product: 768_1</p> <p>Files that help describe the problem:<br /> C:\Windows\Minidump\Mini040408-01.dmp<br /> C:\Users\PC\AppData\Local\Temp\WER-46379-0.sysdata.xml<br /> C:\Users\PC\AppData\Local\Temp\WER2F1A.tmp.version.txt"</p> <p>I cannot find any of those files on my C:/ so I am a bit stuck. I am new here and it would be great if anyone could offer me some help, thank ou very much!<br /> Deney. </p>