http://www.howtogeek.com/forum/ How-To Geek Forums Topic: (Solved) - virus wiped out most drivers...help!! en Tue, 24 Nov 2009 06:57:05 +0000 http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-100040 Sat, 18 Jul 2009 06:54:28 +0000 elne139 100040@http://www.howtogeek.com/forum/ <p>this site and you guys were the miracle!! thank you again for all the help and suggestions!<br /> i am forever grateful!! :-) </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-99755 Thu, 16 Jul 2009 19:27:36 +0000 ScottW 99755@http://www.howtogeek.com/forum/ <p>elne139, that's great news. I guess miracles DO happen! :-) </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-99660 Thu, 16 Jul 2009 11:41:11 +0000 elne139 99660@http://www.howtogeek.com/forum/ <p>thanks to everyone who helped me. finally got cd-rom to work and got my hard drive to<br /> format. thank you!!! </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98797 Sat, 11 Jul 2009 03:17:05 +0000 ScottW 98797@http://www.howtogeek.com/forum/ <p>Rather than using the drivers from the original CD, try getting the very latest drivers from <a href="http://support.dell.com/support/downloads/driverslist.aspx?c=us&#38;l=en&#38;s=gen&#38;ServiceTag=&#38;SystemID=DIM_CEL_3000&#38;os=WW1&#38;osl=en&#38;catid=&#38;impid=">Dell's website</a>. </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98783 Fri, 10 Jul 2009 23:05:30 +0000 elne139 98783@http://www.howtogeek.com/forum/ <p>got the drivers to load for the cd rom and started to format, thought i had it made.<br /> when set up restarted the pc, i lost the drivers again. then set up stopped working.<br /> loaded original windows and went to device manager and reloaded the drivers and pc did<br /> the same thing. lost the drivers on restart. </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98776 Fri, 10 Jul 2009 21:50:52 +0000 elne139 98776@http://www.howtogeek.com/forum/ <p>yes, a dell dimension 3000.<br /> i changed the power supply, and put in new ram.<br /> the system will boot to the desk top now. still getting the blue error screen.<br /> it wants me to run a CHKDSK/F...i can't get it to work.<br /> when the system boots it tells me primary drive 1 not found..hit F1 to continue.<br /> it takes a while but it will boot to the desk top.<br /> i can open device manager but i am having no luck installing the drivers.<br /> got the usb port drivers to load from windows and the yellow mark went away<br /> but they wont read my usb stick. can not get IE to open.<br /> i got the boot order as cd-rom first then HD.<br /> i am about ready to give up! </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98716 Fri, 10 Jul 2009 14:15:27 +0000 ScottW 98716@http://www.howtogeek.com/forum/ <p>elne139, hello. Let's not junk that computer just yet. You said it's a Dell 3000, but that's not the full model name. Is it perhaps a Dell Dimension 3000?</p> <p>All of the best diagnostic and recovery tools need to boot from the CD/DVD drive, so the first thing that we need to do is get that working. To just boot from a CD or DVD does not require any drivers. The BIOS can read the data from the disc and start the boot process going. So first you need to check in the BIOS and make sure that the CD/DVD drive is being recognized and that it is the first device in the boot sequence. You will find <a href="http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&#38;dl=true&#38;docid=36A6D75A79524337AC21BE95E3FB44C5&#38;journalid=6DD33037F0FFFAB2E040AE0AB6E12A0C&#38;l=en&#38;s=gen">instructions from Dell here</a> on how to access the BIOS of a Dimension 3000. If that's not your system, the procedure should still be similar. The F2 key is the usual way to enter the BIOS or "Setup" on a Dell. </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98672 Fri, 10 Jul 2009 03:55:26 +0000 elne139 98672@http://www.howtogeek.com/forum/ <p>ok, my system will start to boot, get the blue screen of death<br /> (it flashes by so fast i can not read it)<br /> then the system reboots, get the blue screen then reboots and on<br /> and on until i shut it off.<br /> i tried installing cd drivers with my usb drive. did not work!<br /> i can't roll back the drivers because i can not get to control<br /> panel to open the system folder.<br /> tried to boot to safe mode with comand prompt, but system just keeps rebooting.<br /> is there anything i can do to format? or is it just junk now.<br /> i think i need a miracle!!<br /> thanks in advance </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98590 Thu, 09 Jul 2009 18:52:39 +0000 LH 98590@http://www.howtogeek.com/forum/ <p>Or maybe even better, use the free,<br /> <a href="http://www.filehippo.com/download_antivir/" rel="nofollow">http://www.filehippo.com/download_antivir/</a> </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98574 Thu, 09 Jul 2009 17:40:05 +0000 grandtech 98574@http://www.howtogeek.com/forum/ <p>Don't use <a href="http://pctools.com/" rel="nofollow">http://pctools.com/</a> that in itself is a virus. If you need free virus protection use avast! Anti-Virus Home Edition. </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98506 Thu, 09 Jul 2009 09:41:59 +0000 bodyharvester 98506@http://www.howtogeek.com/forum/ <p>you may have lost the drivers for the cd drives but maybe not for usb memory - most sticks have built in drivers.</p> <p>you could use that cd-rom in your computer downstairs and "explore" it to find the right drivers and copy those files onto the usb then place the usb in your xp computer to install the drivers</p> <p>ive never explored the cd i got for xp but id suggest copy everything that sounds right into the usb stick then when you try to update the cd-rom drivers search the usb for them - i have never done that so i dont know if it will work :(</p> <p>alternatively,</p> <p>if you had updated the drivers you could roll-back to an older driver but that may not be possible : /</p> <p>does your other computer play the cd? if so and you have no personal files on your "infected" computer you could format it and do a clean install. ive done that after filling up the registry/disk space to the point of no repair :P cant even de-frag its so messed up...HA</p> <p>good luck</p> <p>also, <a href="http://www.pctools.com" rel="nofollow">www.pctools.com</a> offer free firewall and anti-virus and behavioural protection programs that i use </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98495 Thu, 09 Jul 2009 05:57:24 +0000 baldeguy56 98495@http://www.howtogeek.com/forum/ <p>elne139, Hi. I'm sorry that you are having so much trouble. Did you try to have XP install its own drivers using the sfc /scannow command? Might give that a try. Post back to let us know how you made out. Good luck...Garry </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98481 Thu, 09 Jul 2009 03:19:36 +0000 elne139 98481@http://www.howtogeek.com/forum/ <p>i lost the drivers for my ethernet card, sound, cd-rom and dvd-rom. system will not pick up the installation cd.<br /> this all happened over 3 days...started with loss of internet...system said it could not find a connection...was going to call roadrunner, but downstairs computer was ok...so was going to change cat cable...next day i had no sound. was having brain freeze and did not scan for virus...i went to Device mamager and had 7 yellow exclaimation<br /> marks. put disk in to reload drivers and cd-rom was not found. my question is:</p> <p>how can i format or reload drivers when the cd rom is not found. (will not play a cd)</p> <p>dell 3000 series pentium processor running winxp sp2 </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98449 Wed, 08 Jul 2009 22:21:28 +0000 bodyharvester 98449@http://www.howtogeek.com/forum/ <p>what do you mean drivers for the cd-rom? did the virus enter the cd-rom and wipe out *only* drivers? the installation cd that carries xp?</p> <p>if you know what its called (the virus i mean) go to <a href="http://www.threatexpert.com" rel="nofollow">www.threatexpert.com</a> and search their online database of threats to learn more about your virus </p> http://www.howtogeek.com/forum/topic/virus-wiped-out-most-drivershelp#post-98434 Wed, 08 Jul 2009 19:41:08 +0000 elne139 98434@http://www.howtogeek.com/forum/ <p>most of my drivers have been lost. windows xp, how do i get them back when the drivers for the cd-rom have been lost?<br /> thank you in advance for any suggestions</p> <p>Mod edit: No personal email addresses please. </p>