Akemi Iwaya

Akemi Iwaya is a devoted Mozilla Firefox user who enjoys working with multiple browsers and occasionally dabbling with Linux. She also loves reading fantasy and sci-fi stories as well as playing "old school" role-playing games. You can visit her on Twitter and .

When you have a rather new laptop, the last thing you want to experience is a problem with the battery. But what do you do if it happens? Today’s SuperUser Q&A post offers up some advice for a frustrated reader.

about 1 year ago - by  |  3 Replies

We all occasionally run across a ‘situation’ on our computers that leaves us completely baffled, such as a file that has a size of zero, but how is that even possible? Today’s SuperUser Q&A post has the answers to a confused reader’s question.

about 1 year ago - by  |  5 Replies

Whether it is a matter of low remaining internal hard-drive space or just a personal preference, external hard-drives can be useful in many ways. With that in mind, is it safe to use an external USB hard-drive for the /home mount in Linux? Today’s SuperUser Q&A post discusses the question to help a curious reader.

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Getting your home network set up for ease of use is a highly desirable goal to achieve, but what do you do when the computer you want to use as a media server lacks remote desktop support? Today’s SuperUser Q&A post has some helpful advice for a frustrated reader.

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We all have a pretty good idea of the fonts that we do and do not have installed on our computers, but what is going on when you receive a Microsoft Word document that ‘displays’ a font you know is not installed on your computer? Today’s SuperUser Q&A post helps clear things up for a confused reader.

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With the huge volume of Internet connected devices that have been and will continue to be produced, how is the uniqueness of any ‘given’ MAC address enforced? Today’s SuperUser Q&A post has the answers to a curious reader’s questions.

about 1 year ago - by  |  1 Reply

What do you do when your computer only recognizes your hard-drive part of the time? Is it simply a matter of the hard-drive going bad or is it a BIOS setting that needs adjusting? Today’s SuperUser Q&A post has some helpful advice for a frustrated reader.

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Anyone who has used Windows has seen the occasional system message stating that a program is not responding, but how exactly does Windows know that? Today’s SuperUser Q&A post has the answer to a baffled reader’s question.

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People like to work using the Command Line in Windows for various reasons, but is it possible to burn an ISO image to DVD using the Command Line? Today’s SuperUser Q&A post helps a reader get his ISO images burned to DVDs with ease.

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If you are worried about data being recovered after formatting a hard-drive, do you need to go with an option as powerful as DBAN or will something less potent do just as well? Today’s SuperUser Q&A post has the answer to a curious reader’s question.

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When you begin learning about IP addresses and how they work, it can feel a bit overwhelming at times. So what do you do? You start by searching and asking questions! Today’s SuperUser Q&A post has the answers to a curious reader’s questions.

about 1 year ago - by  |  3 Replies

It is always a good idea to be concerned about the security of your data, especially when it comes to your login credentials for websites. With that in mind, just how secure is the Windows Clipboard? Today’s SuperUser Q&A post has the answer to a worried reader’s question.

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Sometimes our computers simply die due to unexpected hardware problems that are not our fault, so how do you locate and transfer ‘rare’ or hard to recreate files like scheduled tasks from the old hard-drive? Today’s SuperUser Q&A post has the solution to help a reader track down the file he needs.

about 1 year ago - by  |  1 Reply

Most of us have heard of ‘127.0.0.1 and 0.0.0.0’ but have probably not given much thought to them, but if both actually seem to point to the same location, then what is the actual difference between the two? Today’s SuperUser Q&A post helps clear things up for a confused reader.

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If you tend to focus more on aspect ratios like 16:9 and 4:3 when thinking of screen resolution sizes, then you may find yourself wondering what it going on with the popular laptop screen resolution 1366×768. Today’s SuperUser Q&A post helps clear things up for a confused reader.

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Being notified about changes or updates to privacy settings on occasion is one thing, but when you are repeatedly bombarded with the same exact message day after day no matter what you do, then something has to give. Today’s SuperUser Q&A post has some helpful suggestions to help a very frustrated reader get rid of an annoying reminder message.

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If you like to monitor disk space usage on your Windows system, then you are probably going to be rather unhappy when a noticeable chunk of disk space is suddenly and mysteriously filled. What is a good way to find out what has eaten up that disk space? Today’s SuperUser Q&A post has some helpful suggestions for a frustrated reader.

about 1 year ago - by  |  1 Reply

If you are a busy person, then the last thing you need is to be bothered with a huge amount of ‘useless’ notifications, so how do you quieten things down? Today’s SuperUser Q&A post has some great answers to help a reader quieten down the amount of output.

about 1 year ago - by  |  1 Reply

When you get used to having access to an awesome (and often used) key on your keyboard, you are not going to be happy when a different keyboard is missing that particular key. So what do you do? Today’s SuperUser Q&A post helps a frustrated reader get satisfaction once again with a quick and easy keyboard shortcut.

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The suffix lettering for Intel processors can seem like some kind of secret code at times, but what do they actually mean or stand for? Today’s SuperUser Q&A post helps clear things up for a confused reader.

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If you love tinkering with Windows and learning as you go, you may have noticed that Windows process and thread IDs are even-numbered and multiples of four. Why is that? Today’s SuperUser Q&A post has the answers to a curious reader’s questions.

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If you are new to the world of USB 3.0, then you may have plenty of questions about the cables you can and/or should use with USB 3.0 enabled devices. With that in mind, today’s SuperUser Q&A post helps a curious reader learn the “ins and outs” of USB 3.0.

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Most of the time unzipping a zip file in Windows is straightforward, but once in a while a zip file comes along and is nothing but trouble. With that in mind, today’s SuperUser Q&A post comes to the rescue to help a reader get a stubborn zip file opened.

about 1 year ago - by  |  1 Reply

When you add a screenshot to a Microsoft Office document and crop it, you most likely give no further thought to the unused portions, but did you know that they are still there and could pose a security risk if they contain sensitive information? Today’s SuperUser Q&A helps a worried reader retain only those parts of the screenshots needed while permanently getting rid of the rest.

about 1 year ago - by  |  3 Replies

Each of us has a preferred layout and setup when we are working with Microsoft Word, but what if something you like and rely on has disappeared? Today’s SuperUser Q&A post helps a frustrated reader get their Microsoft Word layout back to just the way they like it.

about 1 year ago - by  |  2 Replies